Customer Service Representative | With 40,000 Joining Bonus*!

Accenture PLC; Quezon City; Presencial; PHP 240.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO coverage

Bonuses & incentives

Training & certification

Paid sick and vacation leaves

Descripción de la vacante

Accenture PLC in the Philippines is looking for a Customer Service Representative to deliver high-quality support and meet service levels. You will handle inquiries, resolve issues promptly, and maintain call quality according to the scope of work.

The ideal candidate has completed at least the first year of college and at least 1 year of BPO experience, and is amenable to shifting schedules and holiday work. Training and career growth opportunities are provided.

Formación

• Completed at least 1st year in college with at least 1 year of BPO experience.
• Amenable to shifting schedules and holiday work.

Responsabilidades

• Provide customer service support according to the scope of work and service level requirements.
• Ensure call quality and quantitative standards are observed while resolving issues timely.
• Maintain customer care and timely problem resolution.

Conocimientos

BPO experience

Customer service

Communication skills

Educación

Some college

Descripción del empleo

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You: The ideal candidate will have the following skills and experience:

• Completed at least 1st year in college with at least 1 year of BPO experience

• Amenable to shifting schedules and holiday work.