Apply Now as Customer Service Representative

Accenture PLC; Taguig; On-site; PHP 234,000 - 357,000; Full time

Benefits offered by this job

HMO coverage (medical, dental, mental)

Allowances and performance incentives

Company-sponsored training and upskll

Paid sick and vacation leaves

Job summary

Accenture PLC is seeking a Customer Service Representative to join the team in Taguig City, Philippines. The role focuses on delivering customer service support, meeting service levels, and maintaining high call quality.

The position requires open HS or SHS graduates with at least 6 months of BPO experience and a willingness to work full-time onsite. The ideal candidate has strong communication abilities, is flexible with shifts including holidays, and will contribute to a fast-paced,

Qualifications

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Strong communication skills.
• Willing to work full-time onsite in Taguig City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements.
• Ensure call quality and meet customer care standards while resolving issues in a timely fashion.

Skills

Communication skills

Education

High School Graduate (Old Curriculum) or SHS Graduate

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

The ideal candidate will have the following skills and experience:

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.

• Strong communication skills.

• Willing to work full-time onsite in Taguig City

• Amenable to shifting schedules and holiday work