Start ASAP! | Customer Service Representative | With PHP 30,000 Joining Bonus*

Accenture PLC; Mandaluyong; On-site; PHP 210,000 - 320,000; Full time

Benefits offered by this job

HMO coverage

Allowances, company bonuses, and...

Job summary

Accenture PLC in Boni, Mandaluyong City, Philippines is seeking a Customer Service Representative to deliver high-quality customer care on-site and meet service level targets.

The ideal candidate has at least 6 months of BPO experience, is willing to work full-time onsite, and can handle shifting schedules including holidays. The company offers HMO, bonuses, training, and paid leaves.

Qualifications

• Open HS or SHS graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Boni, Mandaluyong City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is responsible for providing customer service support according to scope of work and service level requirements.
• Ensure call quality and meet customer care needs, resolving them in a timely fashion.

Skills

Customer service

BPO experience

Education

High school diploma (Open HS/SHS)

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*
• Allowances, company bonuses, and performance incentives*
• Company-sponsored training, upskilling and certification*
• Paid Sick and Vacation Leaves*

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

The ideal candidate will have the following skills and experience:

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Boni, Mandaluyong City
• Amenable to shifting schedules and holiday work.