URGENT HIRING Customer Service Representative

Miranda HR; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Employee recognition and rewards

Holiday gifts

Incentives

Life insurance

Job training

Job summary

A leading HR company in Cebu City is urgently hiring a Customer Service Representative to assist customers via various communication channels. This is an entry-level position ideal for candidates with a Bachelor’s degree in a relevant field. Responsibilities include handling inquiries and complaints while providing product information for customer satisfaction. The role requires excellent communication skills, problem-solving abilities, and a customer-focused attitude, offering a full-time on-site position with no prior experience necessary.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• Entry-level position, no prior experience required.
• Strong problem-solving skills and customer-focused attitude.

Responsibilities

• Assist customers with inquiries via phone, email, and chat.
• Provide product information and support to enhance satisfaction.
• Handle complaints and elevate issues to the right department.

Skills

Excellent communication

Interpersonal skills

Problem-solving skills

Education

Bachelor’s degree in a relevant field

Job description

URGENT HIRING Customer Service Representative

On-site - Cebu | No Exp Required | Bachelor | Full-time

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Assist customers with inquiries via phone, email, and chat.
• Provide detailed product information and support to enhance customer satisfaction.
• Handle customer complaints and elevate issues to the appropriate department.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
• Qualities and Traits: Strong problem‑solving skills and a customer‑focused attitude.
• Working Conditions: Comfortable working in a fast-paced environment.

Working Location

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