Customer Service Representative

Asia's Best Industrial Sales Corp.; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Government Mandated Benefits

Job summary

A leading wholesale distributor in the industrial sector is seeking a Customer Service Representative in Cebu City. The candidate should have a Bachelor’s degree and 1-3 years of experience in customer service. Responsibilities include responding to inquiries, processing orders, and maintaining client relationships. Strong communication and problem-solving skills are essential. This is a full-time, on-site position.

Qualifications

• 1-3 years of experience in customer service or related role.

Responsibilities

• Respond to customer inquiries and resolve issues promptly.
• Manage customer inquiries, resolve issues, and maintain client satisfaction.
• Process orders and track shipments accurately.
• Build and maintain strong relationships with clients.
• Collaborate with sales and logistics teams to enhance customer satisfaction.
• Maintain accurate records of customer interactions.

Skills

Excellent communication

Problem-solving skills

Proficiency in CRM software

Interpersonal Skills

Strong Work Ethic

Education

Bachelor's degree in Business, Communication, or related field

Job description

On-site - Cebu 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

Asia's Best Industrial Sales Corp., a leading wholesale distributor in the industrial sector, is seeking a Customer Service Representative to provide exceptional service and support. Key Responsibilities:

• Respond to customer inquiries and resolve issues promptly.
• Manage customer inquiries, resolve issues, and maintain client satisfaction.
• Process orders and track shipments accurately.
• Build and maintain strong relationships with clients.
• Collaborate with sales and logistics teams to enhance customer satisfaction.
• Maintain accurate records of customer interactions.
• Educational Qualifications: Bachelor’s degree in Business, Communication, or related field.
• Experience Level: 1-3 years of experience in customer service or related role.
• Skills and Competencies: Excellent communication, problem-solving skills, and proficiency in CRM software.
• Working Conditions: Office environment; may require flexible hours.
• Qualities and Traits: Empathetic, patient, and detail-oriented with strong interpersonal skills.

Customer Service Strong Work Ethic Interpersonal Skills

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

Tips

Some of our features may not work properly on your device.