Looking for Customer Service Representatives!

Miranda HR; Cebu City; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A local human resources firm is seeking Customer Service Representatives for on-site roles in Cebu City. This position requires no prior experience and is ideal for candidates with a High School diploma or equivalent. Responsibilities include providing exceptional support through phone, email, and chat while assisting customers with their inquiries. This role offers benefits such as holiday gifts and incentives as well as life insurance, showcasing the firm's commitment to employee recognition and development.

Qualifications

• High School diploma or equivalent is required.
• No prior experience is necessary for this role.
• Strong communication skills and attention to detail are essential.

Responsibilities

• Provide exceptional customer service via various channels.
• Assist customers with product selections and promotions.
• Maintain records and update customer accounts.
• Collaborate with team members to enhance customer experiences.
• Identify and escalate complex issues.

Skills

Strong communication skills

Customer Relationship Management

Attention to Detail

Education

High School diploma or equivalent

Job description

Overview

Looking for Customer Service Representatives! On-site - Cebu No Exp Required High/Senior High School Full-time

Description

Provide exceptional customer service by addressing inquiries and resolving issues via phone, email, and chat. Assist customers with product selection and provide information regarding promotions and services. Maintain customer records and update account information as necessary. Collaborate with team members to enhance overall customer experience. Identify and escalate complex issues to appropriate departments for resolution.

Responsibilities

• Provide exceptional customer service by addressing inquiries and resolving issues via phone, email, and chat.
• Assist customers with product selection and provide information regarding promotions and services.
• Maintain customer records and update account information as necessary.
• Collaborate with team members to enhance overall customer experience.
• Identify and escalate complex issues to appropriate departments for resolution.

Qualifications & Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Strong communication skills, Customer Relationship Management, Attention to Detail
• Qualities and Traits: Creative Problem Solving, Interpersonal Skills
• Responsibilities and Duties: Sales Support, Customer Support
• Working Conditions: Standard office environment with potential remote work opportunities

Benefits & Development

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

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