Thai QA Analyst - Elevate Call Quality (Onsite, BGC)

J-K Network Services; Taguig; Vor Ort; PHP 863.226 - 1.033.974; Vollzeit

Benefits dieser Stelle

Performance Bonus

Incentives

HMO

Government Mandated Benefits

Zusammenfassung

A prominent IT Services company is seeking a Thai Quality Analyst in Taguig, Philippines, offering a competitive salary of Php 85,000 monthly. The role involves monitoring quality calls and performance metrics, identifying improvement areas, and preparing analytical reports. Candidates must be Thai nationals fluent in English, with at least one year of experience in quality assurance. The role is onsite and requires a willingness to work on a shifting schedule.

Qualifikationen

• Open for Thai nationals.
• At least a year in a quality assurance role preferred.
• 2 years stay in Thailand is required.

Aufgaben

• Identify strengths and skills that need improvement.
• Ensure quality calls and performance metrics are met.
• Prepare and present quality analyst results.

Kenntnisse

Fluent in English

Quality assurance experience

Customer service experience

Jobbeschreibung

A prominent IT Services company is seeking a Thai Quality Analyst in Taguig, Philippines, offering a competitive salary of Php 85,000 monthly. The role involves monitoring quality calls and performance metrics, identifying improvement areas, and preparing analytical reports. Candidates must be Thai nationals fluent in English, with at least one year of experience in quality assurance. The role is onsite and requires a willingness to work on a shifting schedule.