Telco Sales Operations Leader

Recruitify_HR; Makati; On-site; PHP 284,580 - 446,400; Full time

Job summary

A recruitment agency is seeking an Operations Supervisor in Makati, Philippines. The successful candidate will have extensive experience in customer service, particularly within BPO and Telco sales. Responsibilities include providing technical support, managing a customer service team, and improving operational processes. Candidates must have previous supervisory experience and a strong capability in team management. The position offers a salary ranging from PHP 25,500 to PHP 40,000, subject to approval.

Qualifications

• 13 years of experience in a BPO Telco / Telco Sales background.
• 13 years of experience as a Supervisor, Team Leader, or Operations Supervisor.

Responsibilities

• Provide post-sale customer service and technical support.
• Manage customer inquiries and issues efficiently.
• Supervise and mentor less experienced colleagues.

Skills

Customer Service Expertise

Problem Solving

Operational Excellence

Job description

A recruitment agency is seeking an Operations Supervisor in Makati, Philippines. The successful candidate will have extensive experience in customer service, particularly within BPO and Telco sales. Responsibilities include providing technical support, managing a customer service team, and improving operational processes. Candidates must have previous supervisory experience and a strong capability in team management. The position offers a salary ranging from PHP 25,500 to PHP 40,000, subject to approval.