Support Executive AAJJO

Earn Modes; Hinoba-an; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Work From Office

6 days working

Job summary

Earn Modes is seeking a Support Executive in the Philippines. The role involves handling incoming calls and customer inquiries, delivering quality customer service, and resolving complaints with timely solutions. English proficiency is essential, and a bachelor’s or master’s degree is preferred.

The position is on site with a six-day work week. Candidates should have 1+ years of experience in help desk or customer service, and be comfortable multitasking while maintaining high service standards.

Qualifications

• 1+ years of experience in help desk or customer service.
• English proficiency required.
• Bachelor's or master's degree mentioned in description.
• Willing to work on-site with a 6-day work week.

Responsibilities

• Managing incoming calls and customer service inquiries.
• Provide excellent customer service and resolve complaints.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit.
• Provide accurate information using appropriate tools and methods.

Skills

Excellent communication

Proficient in English

Multitasking

Customer service experience

Work From Office

Any Graduate

Education

12th, any graduation

Bachelor's degree

Master's degree

Job description

Job Description

Support Executive

Experience:

• 1+ Years

Education:

• 12th, any graduation

Job Description:

Help desk - Customer Service Technology Support.

Key Responsibilities:

• Managing incoming calls and customer service inquiries.
• Customer service skills.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit.
• Proficiency in English.
• Provide accurate, valid, and complete information by using the right methods and tools.
• Bachelor's or master's degree.

Key Skills:

• Excellent communication skills.
• Should have good communication skills- English.
• Should be comfortable with Work From Office.
• Ability to handle multiple tasks simultaneously with appropriate priority while performing customer service.
• Any Graduate fresher and experience.
• 6 days working.

Source: Company Career page