Customer Support Agent – Freshers Welcome

Neksjob Philippines; Ilocos Norte; On-site; PHP 167,000 - 312,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

NeksJob Philippines is hiring a Customer Support Agent to assist customers via phone and online channels. Fresh graduates and first-time applicants are welcome, with complete training provided to help you succeed.

You will respond to inquiries, deliver clear information, and help resolve issues while maintaining accurate records. The role emphasizes patient, friendly service and a willingness to learn new systems and processes in a dynamic team.

Qualifications

• Fresh graduates and first-time applicants are encouraged to apply.
• Excellent written and verbal communication.
• Comfortable using a computer and common software.
• Patient, friendly, and customer-oriented attitude.
• Willingness to learn new systems and processes.

Responsibilities

• Respond to customer questions and requests via phone and online channels.
• Provide clear, helpful information and resolve issues professionally.
• Maintain accurate customer records and update systems.
• Collaborate with team members to address customer concerns.
• Support customers with products and services and manage expectations.

Skills

Clear communication

Interpersonal skills

Computer literacy

Patient customer focus

Willing to learn

Job description

Customer Support Agent - Freshers Welcome

Job Description

Job Overview

We are hiring enthusiastic individuals to provide support to customers through phone calls and other communication channels. Previous experience is not necessary because complete training will be provided.

Responsibilities

• Respond to customer questions and requests.
• Provide clear and helpful information.
• Handle customer complaints professionally.
• Assist customers with products and services.
• Maintain accurate customer records.
• Work with other team members to resolve customer concerns.

Qualifications

• Fresh graduates and first-time applicants are encouraged to apply.
• Good communication and interpersonal skills.
• Comfortable using a computer.
• Patient and customer-oriented.
• Willing to learn new systems and processes.
• Able to work flexible schedules.

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Professional Development

Job Training, Professional Development