Customer Support Agent – Freshers Welcome

Neksjob Philippines; Misamis Oriental; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Equity Incentives

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking a Customer Support Agent who is fresh to the job market to join our dynamic team in Misamis Oriental. You will handle customer inquiries via phone and other channels, and receive comprehensive training to succeed.

No prior experience is required, but strong communication skills, computer comfort, and a patient, customer-focused approach are essential for success in this role with opportunities for growth and rewards.

Qualifications

• Fresh graduates are encouraged to apply.
• Strong communication skills and a customer-focused approach.
• Willingness to learn new systems and processes.
• Flexibility in work schedules.

Responsibilities

• Respond to customer questions and requests.
• Provide clear and helpful information.
• Handle customer complaints professionally.
• Assist customers with products and services.
• Maintain accurate customer records.
• Work with other team members to resolve customer concerns.

Skills

Communication skills

Interpersonal skills

Computer literacy

Customer-oriented

Willing to learn

Flexibility

Job description

Customer Support Agent - Freshers Welcome

Job Description

Job Overview

We are hiring enthusiastic individuals to provide support to customers through phone calls and other communication channels. Previous experience is not necessary because complete training will be provided.

Responsibilities

• Respond to customer questions and requests.
• Provide clear and helpful information.
• Handle customer complaints professionally.
• Assist customers with products and services.
• Maintain accurate customer records.
• Work with other team members to resolve customer concerns.

Qualifications

• Fresh graduates and first-time applicants are encouraged to apply.
• Good communication and interpersonal skills.
• Comfortable using a computer.
• Patient and customer-oriented.
• Willing to learn new systems and processes.
• Able to work flexible schedules.

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Professional Development

Job Training, Professional Development