Strategic Benefits Analyst — Total Rewards

Johnson & Johnson Innovative Medicine; Taguig; On-site; PHP 480,000 - 720,000; Full time

Job summary

Johnson & Johnson in Manila, Philippines is seeking an Analyst, Benefits to support the delivery, administration, and improvement of employee benefit programs across designated markets in the region. You will serve as a resource for benefits operations, manage vendor partnerships, maintain program documentation, and ensure accurate execution of processes and regulatory requirements.

You will collaborate with HR colleagues, external vendors, and regional stakeholders to ensure compliant,

Qualifications

• Bachelor's degree in HR, Business, Psychology, Finance, Accounting, or a related field.

Responsibilities

• Support Tier 2.0 and Tier 1.5 benefits case inquiries and escalations for assigned markets.
• Support employee leave and time-off programs, including policy interpretation, leave administration, and employee guidance.
• Partner with external vendors, including Aon and Alight, to ensure effective service delivery, issue resolution, and operational performance.
• Support annual benefits enrollment and renewal activities, including testing, communications, employee support, and implementation activities.
• Support benefit program implementations, enhancements, and change initiatives, including transition planning and stakeholder coordination.
• Respond to employee and manager inquiries regarding benefits policies, program eligibility, exceptions, and plan provisions.
• Maintain benefits plan documentation, process documentation, and knowledge-management resources to ensure accuracy and compliance.
• Develop and deliver benefit communications, educational materials, and employee awareness campaigns.
• Support operational processes utilizing applicable HR systems and tools, including OTP, EIB, and related data management activities.
• Administer government-mandated and social benefits programs, insurance programs, pension plans, fleet-related benefits (where applicable), and flexible work arrangement programs for designated markets.

Skills

Benefits experience

Benefits administration

Customer service

Vendor management

Analytical skills

Problem solving

MS Office

Multitasking

Education

Bachelor's degree in HR/Business/Related field

Postgraduate coursework or certification in HR/Total Rewards

Tools

OTP

EIB

Job description

Johnson & Johnson in Manila, Philippines is seeking an Analyst, Benefits to support the delivery, administration, and improvement of employee benefit programs across designated markets in the region. You will serve as a resource for benefits operations, manage vendor partnerships, maintain program documentation, and ensure accurate execution of processes and regulatory requirements.

You will collaborate with HR colleagues, external vendors, and regional stakeholders to ensure compliant,