Specialist – Customer Maintenance Management-3

Hellmann Shared Service Center Inc.; Philippines; On-site; PHP 500,000 - 750,000; Full time

Job summary

You will process requests for customer, vendor, material, pricing, and organizational data; perform data quality audits; collaborate with finance, procurement, IT, and operations; and help standardize data governance processes. The role emphasizes data standards, documentation, and ongoing process improvements to support ERP upgrades and business growth.

Responsibilities

• Create, update, and maintain master data records in ERP and business systems.
• Process requests for customer, vendor, material, product, pricing, and organizational data.
• Ensure accuracy, completeness, and consistency of data entered into systems.
• Review and verify requests against established data governance standards.
• Data Quality & Compliance: Perform regular data quality audits and corrections.
• Identify duplicate, incomplete, or inaccurate records and implement corrective actions.
• Maintain documentation of master data processes and changes.
• Stakeholder Support: Serve as the primary point of contact for master data-related inquiries.
• Coordinate with business users, operations teams, finance, procurement, and IT regarding data requirements.
• Provide support and guidance on data standards and procedures.
• Process Improvement: Recommend enhancements to master data processes and controls.
• Participate in projects involving ERP implementation, business process improvement, and system upgrades.
• Assist in developing standard operating procedures (SOPs) and training materials.

Job description

About UsReady to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.For the better. Together.The Master Data Management (MDM) Specialist is responsible for the creation, maintenance, validation, and governance of master data across business systems. The role ensures data accuracy, consistency, compliance, and integrity to support operational efficiency and business decision-making.Key ResponsibilitiesData ManagementCreate, update, and maintain master data records in ERP and business systems.Process requests for customer, vendor, material, product, pricing, and organizational data.Ensure accuracy, completeness, and consistency of data entered into systems.Review and verify requests against established data governance standards.Data Quality & CompliancePerform regular data quality audits and corrections.Identify duplicate, incomplete, or inaccurate records and implement corrective actions.Ensure compliance with company policies, internal controls, and data governance procedures.Maintain documentation of master data processes and changes.Stakeholder SupportServe as the primary point of contact for master data-related inquiries.Coordinate with business users, operations teams, finance, procurement, and IT regarding data requirements.Provide support and guidance on data standards and procedures.Process ImprovementRecommend enhancements to master data processes and controls.Participate in projects involving ERP implementation, business process improvement, and system upgrades.Assist in developing standard operating procedures (SOPs) and training materials.Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!If you are excited by this fantastic opportunity and have what it takes, then click APPLY!