Specialist – Customer Maintenance Management-3

Hellmann Worldwide Logistics; Philippines; On-site; PHP 500,000 - 800,000; Full time

Job summary

Hellmann Worldwide Logistics is seeking a Master Data Management Specialist to oversee the creation, maintenance, validation and governance of master data across ERP and business systems. The role ensures data accuracy, consistency and integrity to support efficient operations and informed decision-making.

You will work closely with operations, finance, procurement and IT to maintain data standards, implement governance practices and support ERP-related projects.

Qualifications

• Responsible for creation, maintenance, validation and governance of master data across systems.
• Ensure data accuracy, consistency and compliance with governance standards.
• Coordinate with business users and IT on data requirements and standards.

Responsibilities

• Create, update and maintain master data records in ERP and business systems.
• Process requests for customer, vendor, material, product, pricing, and organizational data.
• Ensure accuracy, completeness and consistency of data entries.
• Review requests against data governance standards.
• Perform data quality audits and corrections; identify duplicates or incomplete records.
• Maintain documentation of master data processes and changes.
• Serve as primary point of contact for master data inquiries; coordinate with stakeholders.
• Assist in ERP implementation projects and SOP/training material development.

Skills

Data governance

Data quality

Stakeholder coordination

ERP systems

Tools

ERP systems

Job description

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.

For the better. Together.

The Master Data Management (MDM) Specialist is responsible for the creation, maintenance, validation, and governance of master data across business systems. The role ensures data accuracy, consistency, compliance, and integrity to support operational efficiency and business decision‑making.

Key Responsibilities

Data Management

• Create, update, and maintain master data records in ERP and business systems.
• Process requests for customer, vendor, material, product, pricing, and organizational data.
• Ensure accuracy, completeness, and consistency of data entered into systems.
• Review and verify requests against established data governance standards.

Data Quality & Compliance

• Perform regular data quality audits and corrections.
• Identify duplicate, incomplete, or inaccurate records and implement corrective actions.
• Ensure compliance with company policies, internal controls, and data governance procedures.
• Maintain documentation of master data processes and changes.

Stakeholder Support

• Serve as the primary point of contact for master data-related inquiries.
• Coordinate with business users, operations teams, finance, procurement, and IT regarding data requirements.
• Provide support and guidance on data standards and procedures.

Process Improvement

• Recommend enhancements to master data processes and controls.
• Participate in projects involving ERP implementation, business process improvement, and system upgrades.
• Assist in developing standard operating procedures (SOPs) and training materials.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!