Specialist – Customer Maintenance Management-3

924 Hellmann Shared Service Center Inc.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

The 924 Hellmann Shared Service Center Inc. is seeking a dedicated MDM Specialist to manage master data across ERP and business systems, ensuring accuracy and consistency.

You will collaborate with finance, procurement, IT and operations to enforce data standards, run quality audits, and support process improvements within a global logistics environment. This role offers an opportunity to shape data governance practices, document SOPs, and contribute to data-driven decision making across the

Qualifications

• Experience with master data management and ERP systems.
• Knowledge of data governance principles and data quality concepts.
• Ability to collaborate with cross-functional teams.

Responsibilities

• Create, update and maintain master data records in ERP and business systems.
• Process requests for customer, vendor, material, product, pricing, and organizational data.
• Ensure accuracy, completeness, and consistency of data entered into systems.
• Review and verify requests against established data governance standards.
• Perform regular data quality audits and corrections.
• Identify duplicate, incomplete, or inaccurate records and implement corrective actions.
• Ensure compliance with company policies, internal controls, and data governance procedures.
• Maintain documentation of master data processes and changes.
• Serve as the primary point of contact for master data-related inquiries.
• Coordinate with business users, operations teams, finance, procurement, and IT regarding data requirements.
• Provide support and guidance on data standards and procedures.
• Recommend enhancements to master data processes and controls.
• Participate in projects involving ERP implementation, business process improvement, and system upgrades.
• Assist in developing standard operating procedures (SOPs) and training materials.

Skills

Master data management

Data governance

ERP systems

Data quality

Stakeholder communication

Tools

ERP systems

Data governance tools

Job description

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together.

The Master Data Management (MDM) Specialist is responsible for the creation, maintenance, validation, and governance of master data across business systems. The role ensures data accuracy, consistency, compliance, and integrity to support operational efficiency and business decision-making.

Key Responsibilities

Data Management

• Create, update, and maintain master data records in ERP and business systems.
• Process requests for customer, vendor, material, product, pricing, and organizational data.
• Ensure accuracy, completeness, and consistency of data entered into systems.
• Review and verify requests against established data governance standards.

Data Quality & Compliance

• Perform regular data quality audits and corrections.
• Identify duplicate, incomplete, or inaccurate records and implement corrective actions.
• Ensure compliance with company policies, internal controls, and data governance procedures.
• Maintain documentation of master data processes and changes.

Stakeholder Support

• Serve as the primary point of contact for master data-related inquiries.
• Coordinate with business users, operations teams, finance, procurement, and IT regarding data requirements.
• Provide support and guidance on data standards and procedures.

Process Improvement

• Recommend enhancements to master data processes and controls.
• Participate in projects involving ERP implementation, business process improvement, and system upgrades.
• Assist in developing standard operating procedures (SOPs) and training materials.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

We are a family business for over 150 years. All these years we have relied on our exceptional people in the global Hellmann FAMILY and their unmatched passion and energy to serve our customers. Our company culture, the Hellmann Promise, is the essence of who we are, driving us to achieve greatness and fostering a sense of belonging that empowers you to thrive! Our Promise does not only include a mission, our values and leadership principles, but also our vision "For the better. Together." It manifests our unique Hellmann culture as the foundation for all our actions and decisions. You will find a diverse and inclusive culture, where you are embraced and respected for who you are. We want you to feel valued, supported, and inspired.

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