Spanish Speaking Customer Support (Php 50,000 -Php 60,000 Monthly)

J-K Network Services; Taguig; On-site; PHP 558,000 - 669,600; Full time

Benefits offered by this job

HMO

13th Month Pay

Government-mandated benefits

Yearly appraisals

Job summary

A leading BPO company in Metro Manila is seeking a Spanish Speaking Customer Support representative. You will assist customers through various channels in both Spanish and English, with a monthly salary of Php 50,000 - Php 60,000. The position requires strong customer service skills and is onsite. Additional benefits include HMO, 13th Month Pay, and yearly appraisals.

Qualifications

• Fluency in Spanish and English is essential.
• Experience in customer service is preferred.
• Ability to manage multiple customer inquiries efficiently.

Responsibilities

• Provide assistance and information via phone, web, email, and chat.
• Manage incoming calls and customer service inquiries.
• Ensure all calls are logged for monitoring.

Skills

Fluent in Spanish

Customer service skills

Problem-solving

Communication skills

Job description

Overview

SPANISH SPEAKING CUSTOMER SUPPORT (Php 50,000 - Php 60,000 Monthly)

Position: Spanish Speaking Customer Support

Company Industry: IT - BPO Company

Work Schedule: Shifting/Nightshift

Work set-up: Onsite

Benefits

• HMO
• 13th Month Pay
• Government-mandated benefits
• Yearly appraisals
• Other benefits will be discussed during the job offer

JOB RESPONSIBILITIES

• Providing assistance and information via phone, web, email, and chat in Spanish and English
• Provide appropriate solutions in a timely manner
• Managing incoming calls and customer service inquiries regarding Electric vehicles (EVs) or automotive inquiries
• Ensure all calls are logged in the system for proper monitoring and closure
• Prepares product or service reports by collecting and analyzing customer information
• Contributes to team effort by accomplishing related results as needed
• Perform other related tasks as needed

Recruitment Process (Onsite Process)

• Initial HR Interview
• Language Assessment
• Client Interview
• Culture Interview

Notes

Customer Service Spanish Language

Working Location: If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who withholds your ID, requests a guarantee or collects property, report it immediately.