Spanish Customer Service (Open To Undergraduates + Negotiable Salary)

J-K Network Services; Taguig; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Quarterly performance bonus

24 Leaves Annually

HMO for Employee and 2 Dependents (On Day 1)

Government mandated benefits

Job summary

A leading IT and business consulting firm is seeking a Spanish Customer Service representative in Taguig. Applicants should be fluent in Spanish and possess excellent communication skills in both Spanish and English. The position requires handling support requests and documenting interactions. Fresh graduates are welcome, and the role offers a range of benefits including performance bonuses and HMO coverage.

Qualifications

• Filipino citizen can speak, read, and write Spanish.
• At least 1 year experience in a Spanish Customer Service role.
• Fresh Graduates are welcome.

Responsibilities

• Handle support requests from end-users via phone and email.
• Document all support interactions and activities.
• Recommend process improvements.
• Collaborate with cross-functional teams for service delivery.

Skills

Fluent in Spanish

Excellent verbal and written communication skills in English

Customer service skills

Job description

Spanish Customer Service (Open to Undergraduates + Negotiable Salary)

Negotiable

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

COMPANY PROFILE: This is the largest Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients and consultants.

Position: Spanish Customer Service

Company Industry: IT/BPO Company

Work Schedule: Nightshift

Work Set-up: Onsite

BENEFITS :

• Government Mandated Benefits
• Quarterly performance bonus
• 24 Leaves Annually
• HMO for Employee and 2 Dependents (On Day 1)
• Other benefits will be discussed during the job offer

JOB REQUIREMENTS:

• Filipino can speak, read, and write Spanish language
• With 1 year experience in a Spanish Customer Service Representative role
• Fresh Graduates are welcome
• Excellent verbal and written communication skills in both English and Spanish
• Willing to work on-site in BGC, Taguig

JOB RESPONSIBILITIES :

• Handle and resolve support requests from end-users via phone and email
• Accurately document all support interactions and activities
• Recommend process improvements to enhance the customer experience
• Collaborate with cross-functional teams to ensure smooth service delivery

RECRUITMENT PROCESS:

• Resume Screening
• Initial Interview
• Language Interview
• Technical Interview
• Hiring Manager’s Interview
• Job Offer

Working Location

Recruiter: J-K Network Services