Spanish Customer Service Representative PHP 60,000-80,000 Monthly

J-K Network Services; Makati; On-site; PHP 669,600 - 892,800; Full time

Benefits offered by this job

HMO Coverage

Free Visa Processing (for eligible foreign nationals)

Government-Mandated Benefits

Other benefits discussed during the job offer

Job summary

A leading customer service firm in Makati is seeking a Spanish Customer Service Representative to provide travel support and assistance in both Spanish and English. The ideal candidate will have great communication skills, 1 year of experience in hospitality or customer service, and a degree in a related field. This on-site role offers a monthly salary of PHP 60,000-80,000 and benefits including HMO coverage and free visa processing for eligible foreign nationals.

Qualifications

• 1 year experience in Customer Service or Hospitality needed.
• Personal travel experience is a big plus.

Responsibilities

• Handle Spanish and English travel inquiries and bookings.
• Assist travelers with trip planning, transportation, and accommodations.
• Translate marketing content like newsletters and advisories.

Skills

Proficient in Spanish and English (verbal & written)

Strong interpersonal and communication skills

Computer savvy with excellent web navigation skills

Education

Graduate of Hospitality, Tourism, Business, or related fields

Job description

Spanish Customer Service Representative PHP 60,000-80,000 Monthly

On-site - Makati • 1-3 Yrs Exp • Bachelor • Full-time

Job Description

This is a multi-awarded destination management company based in the Philippines, trusted by clients from America, Europe, Russia, Australia, China, and the Middle East. Specialize in curating unforgettable travel experiences to the country's most iconic tourist destinations, from pristine beaches to vibrant cultural hubs.

Position

Spanish Customer Travel Support

Location: Makati City (Work Onsite)

Schedule: Monday to Friday | 8:30 AM - 6:12 PM

Benefits

• HMO Coverage
• Free Visa Processing (for eligible foreign nationals)
• Government-Mandated Benefits
• Other benefits will be discussed during the job offer

REQUIREMENTS

• Proficient in Spanish and English (verbal & written)
• Open to foreign nationals residing in the Philippines
• Graduate of Hospitality, Tourism, Business, or related fields
• 1 years experience in Customer Service or Hospitality
• Personal travel experience is a big plus!
• Computer savvy with excellent web navigation skills
• Strong interpersonal and communication skills

RESPONSIBILITIES

• Handle Spanish and English travel inquiries and bookings
• Assist travelers with trip planning, transportation, and accommodations
• Translate marketing content like newsletters and advisories
• Provide timely support and solutions for client concerns
• Manage emergency calls and urgent travel-related issues
• Deliver world-class service with passion and professionalism

RECRUITMENT PROCESS

• Resume Screening
• Initial Interview
• Language Assessment/Interview
• Operations Interview
• Client Interview
• Job Offer

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

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