Spanish Healthcare Technical Support (10 Headcounts | Up to Php 90,000)

J-K Network Services; Philippines; On-site; PHP 914,000 - 1,095,000; Full time

Benefits offered by this job

13th Month Pay

HMO from Day 1

Night Differential

Overtime Pay

Job summary

J-K Network Services in the Philippines is hiring for Spanish Healthcare Technical Support, night shift, onsite setup. It requires Spanish and English proficiency and at least 6 months in Spanish technical support. Open to foreign nationals with permanent visa.

You will provide bilingual technical support via phone, email, chat, or other channels, troubleshoot issues, and document resolutions for escalation when needed.

Qualifications

• Filipino candidate with proficiency in Spanish and English (written and spoken).
• Open to foreign nationals with permanent visa in the Philippines.
• Accepts Senior High School graduates, undergraduates, or bachelor's degree holders.
• At least 6 months of experience in Spanish Technical Support.
• Willing to work in an onsite setup.

Responsibilities

• Provide technical support to customers in Spanish and English via phone, email, chat, or other channels.
• Troubleshoot and resolve technical issues while delivering quality customer service.
• Communicate clearly with customers in both languages.
• Document customer concerns and resolutions, and escalate complex issues when needed.

Skills

Spanish language proficiency

English language proficiency

Job description

Spanish Healthcare Technical Support (10 Headcounts | Up to Php 90,000)

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

HMO

COMPANY PROFILE: A leading global pharmaceutical company specializing in research, development, and manufacturing of innovative medicines, with strong IT and technical support operations serving its global workforce.

Position: Spanish Healthcare Technical Support

Company Industry: Shared Services

Work Schedule: Nightshift

Work Set-up: Work-Onsite

BENEFITS:

• 13th Month Pay
• HMO from Day 1
• Night Deferential
• Overtime Pay
• Other benefits will be discussed during the job offer

JOB REQUIREMENTS:

• Filipino candidate with Spanish and English proficiency, both written and verbal.
• Open for Foreign National who hold a Permanent Visa in the Philippines.
• Open to Senior High School graduates, undergraduates, and Bachelor's degree holders.
• At least 6 months of experience in Spanish Technical Support.
• Willing to work in an onsite setup.

JOB RESPONSIBILITIES:

• Provide technical support to customers in Spanish and English via phone, email, chat, or other channels.
• Troubleshoot and resolve technical issues while providing excellent customer service.
• Communicate clearly and professionally with customers in both Spanish and English.
• Document customer concerns and technical resolutions accurately and elevate complex issues when necessary.

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