Spanish Customer Representative Php 70,000 Monthly

J-K Network Services; Taguig; On-site; PHP 710,892 - 851,508; Full time

Benefits offered by this job

Performance Bonus

Incentives

Government-mandated benefits

OT & Holiday Pay

13th-month pay

Group Life Insurance

HMO

Job summary

A U.S.-based developer is hiring a Spanish Customer Representative in Taguig. The role involves identifying customer needs, providing solutions, and delivering top-notch service via phone, email, and chat. Fluency in Spanish and customer service experience are required. Competitive salary of Php 70,000 monthly and benefits including government-mandated perks, HMO, and a performance bonus are offered.

Qualifications

• Fluency in Spanish is required for this role.
• Experience in customer service is preferred.
• Candidates must be amenable to work in a shifting schedule.

Responsibilities

• Identify customer needs and provide appropriate solutions.
• Deliver exceptional customer service through various channels.
• Assist customers through company processes and services.
• Ensure interactions meet company policies and quality standards.
• Maintain professionalism in resolving customer concerns.

Skills

Fluent in Spanish

Customer Service experience

Education

Completed at least 2 years in college or SHS graduate

Job description

Spanish Customer Representative Php 70,000 Monthly

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Benefits

• Government-mandated benefits
• OT & Holiday Pay (If applicable)
• 13th-month pay
• Group Life Insurance
• HMO

Company Profile: This is a U.S.-based developer of alcohol-detection technology, specializing in vehicle-integrated and handheld breath-testing solutions. The organization offers products and services aimed at promoting safer roads by helping prevent impaired individuals from operating motor vehicles.

Requirements

• Preferably Filipino who is fluent in Spanish language
• Completed at least 2 years in college or SHS graduate
• Amenable to work in shifting schedule
• Preferably with work experience as a bilingual Spanish
• With Customer Service experience

Responsibilities

• Identify customer needs, answer inquiries, and provide appropriate solutions or alternatives
• Deliver exceptional customer service through phone, email, and chat
• Assist and guide customers through company processes and services
• Ensure all interactions follow company policies, procedures, and quality standards
• Maintain a professional and empathetic approach in resolving customer concerns

Recruitment Process

1. Resume Screening
2. Online Registration
3. Behavioral Interview
4. Online Exam
5. Hiring Manager
6. Spanish Language Assessment

Working Location

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