Spanish Customer Service | Salary is Negotiable (Undergraduate can Apply)

J-K Network Services group.; Taguig; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO for Employee and 2 Dependents

24 Leaves Annually

Job summary

A leading IT/BPO company is hiring a Spanish Customer Service representative in Metro Manila, Taguig. The role involves handling support requests for Spanish-speaking customers while working night shifts on-site. Candidates must be fluent in Spanish and English, with at least 1 year of experience in customer service. Benefits include performance bonuses, HMO coverage from day one, and government-mandated perks. Join a dynamic team and enhance customer service delivery!

Qualifications

• Filipino can speak, read, and write Spanish.
• With 1 year experience in a Spanish Customer Service Representative role.
• Excellent verbal and written communication skills in both English and Spanish.
• Willing to work on-site in BGC, Taguig.

Responsibilities

• Handle and resolve support requests from end-users via phone and email.
• Accurately document all support interactions and activities.
• Recommend process improvements to enhance the customer experience.
• Collaborate with cross-functional teams to ensure smooth service delivery.

Skills

Fluent in Spanish and English

Communication skills

Customer service experience

Communication skills

Education

Undergraduate acceptable

Job description

Spanish Customer Service | Salary is Negotiable (Undergraduate can Apply)

Negotiable

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

COMPANY PROFILE : This is the largest Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.

Position: Spanish Customer Service

Company Industry : IT/BPO Company

Work Schedule : Nightshift

Work Set-up : Onsite

BENEFITS:

• Government Mandated Benefits
• Quarterly performance bonus
• 24 Leaves Annually
• HMO for Employee and 2 Dependents (On Day 1)
• Other benefits will be discussed during the job offer

JOB REQUIREMENTS:

• Filipino can speak, read, and write Spanish language
• With 1 year experience in a Spanish Customer Service Representative role
• Excellent verbal and written communication skills in both English and Spanish
• Willing to work on-site in BGC, Taguig

JOB RESPONSIBILITIES:

• Handle and resolve support requests from end-users via phone and email
• Accurately document all support interactions and activities
• Recommend process improvements to enhance the customer experience
• Collaborate with cross-functional teams to ensure smooth service delivery

RECRUITMENT PROCESS:

• Resume Screening
• Initial Interview
• Language Interview
• Technical Interview
• Hiring Manager’s Interview
• Job Offer