Spanish Customer Travel Support (Php 60,000 to Php 80,000 Monthly)

J-K Network Services; Makati; On-site; PHP 669,600 - 892,800; Full time

Benefits offered by this job

HMO

Government-Mandated Benefits

Sick Leave

Vacation Leave

Rice Allowance

Free visa Processing

Job summary

A travel agency is seeking a skilled Spanish Customer Travel Support representative in Makati City. The ideal candidate will handle inquiries and bookings, provide vital travel information, and assist customers in both Spanish and English. A degree in a relevant field and at least two years of experience in customer service or hospitality are required. The position offers a gross salary ranging from PHP 60,000 to PHP 80,000, alongside various benefits including HMO and paid leave.

Qualifications

• At least 2 years of extensive experience in customer service/hospitality.
• Personal travel experience will be considered an advantage.

Responsibilities

• Handle inquiries and bookings from Spanish- and English-speaking accounts.
• Providing relevant information and publications to travellers.
• Troubleshooting and providing assistance to customers.
• Handling emergency calls (24-hour emergency phone).
• Translation of promotional campaigns into Spanish.
• Book transportation and make hotel reservations.

Skills

Proficient in Speaking Spanish

Proficient in Speaking English

Excellent oral and written communication skills

Computer literate and good web navigation skills

Education

Degree in Hospitality, Tourism, Business or relevant field

Job description

Company Profile

This is a multi-awarded destination management company in the Philippines. This Travel Agency attracts clients from America, Europe, Russia, Australia, China & Middle East to visit the most popular tourist destination in the Philippines.

Position

Spanish Customer Travel Support

Industry

Travel Agency

Location

Makati City

Salary

PHP 60,000 - Php 80,000 gross

Schedule

Monday - Friday 8:30am - 6:12pm | Weekends off: Saturday - Sunday

Work Setup

Work Onsite

BENEFITS

• HMO
• Government-Mandated Benefits
• Sick Leave
• Vacation Leave
• 2 days off per week
• Free visa Processing
• Rice Allowance
• Other benefits will be discussed during the job offer

Requirements

• Proficient in Speaking Spanish and English
• Open for Foreign National located in the Philippines
• Degree in Hospitality, Tourism, Business or relevant field
• Personal travel experience will be considered an advantage.
• Excellent oral and written communication skills.
• Computer literate and with good web navigation skills.
• At least 2 years of extensive experience in customer service/hospitality.

Responsibilities

• Handle inquiries and bookings from Spanish- and English-speaking accounts.
• Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events, etc.) to travellers
• Troubleshooting and providing assistance to customers
• Handling of emergency calls (24-hour emergency phone)
• Translation of promotional campaigns, newsletters, e-shots, advisories into Spanish
• Book transportation, make hotel reservations and collect payment/fees
• Additional responsibilities can be added as deemed necessary by the company.

Recruitment Process

• Resume Screening
• Initial Interview
• Language Assessment/Interview
• Ops Interview
• Client Interview
• Job offer

Additional Information

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