Spanish Customer Representative Php 60,000 - Php 80,000 Monthly

J-K Network Services; Taguig; On-site; PHP 669,600 - 892,800; Full time

Benefits offered by this job

HMO Coverage

Rice Allowance

Weekends Off

Paid Vacation Leaves

Paid Sick Leaves

Free Visa Processing

Government-Mandated Benefits

Job summary

A multi-awarded destination management company in the Philippines is looking for a Spanish Customer Travel Support representative. This role involves handling travel inquiries in both Spanish and English, assisting with trip planning, and ensuring excellent customer service. Ideal candidates should have at least 2 years of experience in customer service and be proficient in both languages. The position is onsite in Makati City and offers a salary between PHP 60,000 and PHP 80,000 gross.

Qualifications

• 2+ years experience in Customer Service or Hospitality.
• Open to foreign nationals residing in the Philippines.
• Personal travel experience is a big plus!

Responsibilities

• Handle Spanish and English travel inquiries and bookings.
• Assist travelers with trip planning, transportation, and accommodations.
• Translate marketing content like newsletters and advisories.
• Provide timely support and solutions for client concerns.
• Manage emergency calls and urgent travel-related issues.
• Deliver world-class service with passion and professionalism.

Skills

Proficient in Spanish

Proficient in English

Strong interpersonal skills

Excellent communication skills

Web navigation skills

Education

Graduate of Hospitality, Tourism, Business, or related fields

Job description

This is a multi-awarded destination management company based in the Philippines, trusted by clients from America, Europe, Russia, Australia, China, and the Middle East. Specialize in curating unforgettable travel experiences to the country's most iconic tourist destinations, from pristine beaches to vibrant cultural hubs.

BENEFITS

• HMO Coverage
• Rice Allowance
• Weekends Off (Saturday & Sunday)
• Paid Vacation Leaves
• Paid Sick Leaves
• Free Visa Processing (for eligible foreign nationals)
• Government-Mandated Benefits
• Other benefits will be discussed during the job offer

• Position: Spanish Customer Travel Support
• Industry: Travel & Tourism
• Location: Makati City (Work Onsite)
• Salary: PHP 60,000 - PHP 80,000 (Gross)
• Schedule: Monday to Friday | 8:30 AM - 6:12 PM
• Weekends Off: Saturday & Sunday

REQUIREMENTS

• Proficient in Spanish and English (verbal & written)
• Open to foreign nationals residing in the Philippines
• Graduate of Hospitality, Tourism, Business, or related fields
• 2+ years experience in Customer Service or Hospitality
• Personal travel experience is a big plus!
• Computer savvy with excellent web navigation skills
• Strong interpersonal and communication skills

RESPONSIBILITIES

• Handle Spanish and English travel inquiries and bookings
• Assist travelers with trip planning, transportation, and accommodations
• Translate marketing content like newsletters and advisories
• Provide timely support and solutions for client concerns
• Manage emergency calls and urgent travel-related issues
• Deliver world-class service with passion and professionalism

RECRUITMENT PROCESS

• Resume Screening
• Initial Interview
• Language Assessment/Interview
• Operations Interview
• Client Interview
• Job Offer