Spanish Customer Support Representative (Open to Undergraduates + Php 86,000)

J-K Network Services; Pasay; On-site; PHP 873,381 - 1,046,138; Full time

Benefits offered by this job

Exclusive J-K Network Hoodie upon hiring

Job summary

A leading IT consulting company is looking for a Spanish Customer Support Representative in Pasay. The role requires fluency in Spanish and English, good communication skills, and prior customer service experience. Responsibilities include assisting customers through calls and emails, maintaining accurate records, and collaborating with internal teams. This position offers a shifting work schedule and immediate start. Attractive perks include exclusive company merchandise upon hiring.

Qualifications

• Filipino fluent in Spanish.
• Willing to work onsite in Pasay.
• Can start as soon as possible.

Responsibilities

• Handle Spanish and English calls or emails.
• Provide accurate information and ensure issues are addressed.
• Maintain detailed records of all customer interactions.
• Collaborate with internal teams when needed.
• Demonstrate excellent customer service.
• Support other team tasks as assigned.

Skills

Fluent in Spanish (verbal and written)

Good command of English communication skills

Customer service experience

Basic computer navigation

Job description

Company Profile: This is a French IT consulting Company. They provide multinational outsource service to companies in over 40 countries.

Position: Spanish Customer Support Representative

Industry: IT Consulting Company

Location: Pasay

Salary: Php 86,000

Work Schedule: Shifting

JOB REQUIREMENTS:

• Filipino Fluent in Spanish (verbal and written)
• Good command of English communication skills.
• With work experience in a customer service
• Basic computer navigation and email handling skills are preferred.
• Willing to work on night shifts and rotating schedules.
• Open to work onsite in Pasay.
• Can start as soon as possible

JOB RESPONSIBILITIES:

• Handle Spanish and English calls or emails to assist customers with their concerns or inquiries.
• Provide accurate information and ensure issues are addressed in a professional and timely manner
• Maintain detailed and accurate records of all customer interactions.
• Collaborate with internal teams when escalation or coordination is needed.
• Demonstrate excellent customer service by showing patience, active listening, and clear communication.
• Support other team tasks or duties as assigned.

RECRUITMENT PROCESS:

• Resume Screening
• Online / Remote Interview
• Interview with Ops Team
• Hiring Manager’s Interview
• Final Interview
• JOB OFFER

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