Spanish Carrier Operations Senior Specialist (Night Shift)

Maersk Global Service Centres Philippines Limited; Pasig; On-site; PHP 893,000 - 1,562,000; Full time

Job summary

Maersk Global Service Centres Philippines Limited in Pasig is seeking a Spanish Carrier Operations Senior Specialist to manage end-to-end dispatch, carrier assignment, and monitor container movements to ensure timely delivery to customer locations.

You will oversee exception management, work across truck, rail, and barge networks, and drive continuous process improvements while coordinating with customers, carriers, and internal stakeholders.

Qualifications

• Graduate, ideally Finance and Accounting.
• Fluent in Spanish and English (written and spoken).
• 6-8 years in shipping; finance and customer service experience considered.
• Willing to work onsite in Pasig City; full night shift.

Responsibilities

• Be POC for the team and backup to team leader.
• Identify wastages and drive continuous improvements.
• Coordinate end-to-end container dispatch across truck, rail, and barge networks.
• Interact daily with customers, carriers, terminal operators, and internal stakeholders to resolve issues.
• Monitor shipments and container movements; identify risks and take corrective actions.
• Meet customer service commitments through planning, communication, and exception management.
• Deliver a customer-centric experience; address inquiries and manage expectations; contribute to positive NPS.
• Maintain operational records and documentation for visibility and compliance.
• Oversee accessorial costs, equipment utilization, container idling, and related approvals.
• Foster stakeholder partnerships and support cross-functional goals and vendor performance improvements.

Skills

Spanish

English

MS Office

SAP BI

Kaizen

Education

Bachelor's degree in Finance and Accounting

Tools

SAP BI

MS Office

Job description

Maersk Global Service Centres Philippines Limited in Pasig is seeking a Spanish Carrier Operations Senior Specialist to manage end-to-end dispatch, carrier assignment, and monitor container movements to ensure timely delivery to customer locations.

You will oversee exception management, work across truck, rail, and barge networks, and drive continuous process improvements while coordinating with customers, carriers, and internal stakeholders.