Solutions Support & Reporting Coordinator

AIA; Makati; On-site; PHP 600,000 - 720,000; Full time

Job summary

AIA Philippines in Makati seeks a capable Administrative Reporting Specialist responsible for all reporting and administration for the department. You will coordinate and liaise between BPI Philam, PAL CS, and internal teams to ensure smooth operations and timely information flow.

The role requires a bachelor's degree, 2–3 years in insurance operations, and strong interpersonal communication. Proficiency with MS Word, Excel, PowerPoint and a high level of integrity and urgency are essential.

Qualifications

• Bachelor’s degree holder, preferably in Business Administration.
• 2–3 years of experience in insurance operations.
• Excellent interpersonal and communication skills.
• Proficiency with Windows-based MS Office applications.

Responsibilities

• Ensure best practice systems and procedures for recording and handling reports.
• Develop, analyze and monitor CSS Productivity Metrics and leads trackers.
• Coordinate with CS, Sales and other departments to support reporting needs.
• Handle office administration including travel, supplies and fixed assets.
• Prepare and cascade communications to Sales and CS channels.
• Liaise with different departments for smooth delivery of requirements.
• Develop a reporting system to monitor queries and tasks assigned.

Skills

Interpersonal communication

Multi-tasking

Organization

Prioritization

Detail orientation

Education

Bachelor’s degree in Business Administration

Tools

MS Word

Excel

PowerPoint

Job description

AIA Philippines in Makati seeks a capable Administrative Reporting Specialist responsible for all reporting and administration for the department. You will coordinate and liaise between BPI Philam, PAL CS, and internal teams to ensure smooth operations and timely information flow.

The role requires a bachelor's degree, 2–3 years in insurance operations, and strong interpersonal communication. Proficiency with MS Word, Excel, PowerPoint and a high level of integrity and urgency are essential.