Corporate Accounts Operations Specialist

AIA; Makati; Vor Ort; PHP 420.000 - 780.000; Vollzeit

Zusammenfassung

AIA Philippines is seeking a Business Center Specialist for Corporate Accounts in Makati to provide end-to-end support for new business and after-sales transactions. The role coordinates with internal stakeholders, drives process improvements, and delivers timely sales support to enhance productivity.

The position emphasizes data interpretation, reporting, and governance to ensure compliant, efficient operations across sales channels and partner units.

Qualifikationen

• Bachelor’s degree in Business, Management, or a related field.
• Minimum of two years’ experience in insurance operations or a comparable role.
• Strong understanding of process design, controls, and data interpretation.
• Analytical, problem-solving, and initiative-taking capabilities.
• Proficient in Microsoft Office tools, especially Excel and PowerPoint.
• Strong interpersonal and communication skills.

Aufgaben

• Provides end-to-end support for new business and after-sales transactions, including application screening, requirements assessment, and endorsement to relevant units.
• Ensures timely processing of prioritized cases, especially during month-end cut-off periods.
• Coordinates with internal stakeholders and partner units to resolve escalated sales cases.
• Cascades operational updates, policy reminders, and sales support communications to sales, Operations, and related teams.
• Develops and distributes reports and insights to support sales productivity and performance tracking.
• Assists the Business Center Manager in improving, documenting, and implementing sales support policies and procedures.

Kenntnisse

Analytical thinking

Problem solving

Initiative

Excel

PowerPoint

Communication

Interpersonal skills

Ausbildung

Bachelor's degree

Tools

Microsoft Office

Microsoft PowerPoint

Jobbeschreibung

AIA Philippines is seeking a Business Center Specialist for Corporate Accounts in Makati to provide end-to-end support for new business and after-sales transactions. The role coordinates with internal stakeholders, drives process improvements, and delivers timely sales support to enhance productivity.

The position emphasizes data interpretation, reporting, and governance to ensure compliant, efficient operations across sales channels and partner units.