Corporate Solutions Support Coordinator

AIA; Makati; On-site; PHP 600,000 - 720,000; Full time

Job summary

AIA Philippines in Makati seeks a capable Administrative Reporting Specialist responsible for all reporting and administration for the department. You will coordinate and liaise between BPI Philam, PAL CS, and internal teams to ensure smooth operations and timely information flow.

The role requires a bachelor's degree, 2–3 years in insurance operations, and strong interpersonal communication. Proficiency with MS Word, Excel, PowerPoint and a high level of integrity and urgency are essential.

Qualifications

• Bachelor’s degree holder, preferably in Business Administration.
• 2–3 years of experience in insurance operations.
• Excellent interpersonal and communication skills.
• Proficiency with Windows-based MS Office applications.

Responsibilities

• Ensure best practice systems and procedures for recording and handling reports.
• Develop, analyze and monitor CSS Productivity Metrics and leads trackers.
• Coordinate with CS, Sales and other departments to support reporting needs.
• Handle office administration including travel, supplies and fixed assets.
• Prepare and cascade communications to Sales and CS channels.
• Liaise with different departments for smooth delivery of requirements.
• Develop a reporting system to monitor queries and tasks assigned.

Skills

Interpersonal communication

Multi-tasking

Organization

Prioritization

Detail orientation

Education

Bachelor’s degree in Business Administration

Tools

MS Word

Excel

PowerPoint

Job description

Create connections that move people and business forward.At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.About the RoleMainly responsible & accountable for all reporting & administration requirements of the whole department, in charge of coordinating and liaising between all other needed departments within BPI Philam and PAL CS, if anyRoles and Responsibilities:Ensure best practice systems and procedures for the recording and handling of the following:Business Administration:Develop, analyze and monitor the following reports:CSS Productivity MetricsLeads generation activities/ leads trackerFranchisingPipeline/forecast/ for monthly collections and postingsSends calendar invites for CS activities/ engagementsAssists in events, forumsOthersHandles New Hires travel & hotel accommodationsOffice supplies management and fixed assets accountabilityAdministration of courier serviceDevelop and cascade communications to SalesHandles production validation & contentionsHandles admin function for CS channel headsundefinedDevelop a reporting system that will monitor all queries & tracking of tasks assigned to him / herLiaise with different departments for smooth delivery of all requirements & supportPerforms other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirementsMinimum Job Requirements:Bachelor’s degree holder, preferably in Business AdministrationPreferably with at least 2-3 years of experience in insurance operationsExcellent interpersonal and communication skillsKnowledgeable with Windows based applications such as MS Word, Excel, PowerPointSkills in: multi-tasking, organization, prioritization, detail orientationAbility to: work with a high sense of integrity and sense of urgencyBuild a career with us as we help our customers and the community live Healthier, Longer, Better Lives.You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.