Corporate Solutions Support Coordinator

AIA (Web); Makati; On-site; PHP 300,000 - 450,000; Full time

Job summary

AIA invites applications for an administrative reporting role focused on coordinating and delivering essential department reporting across CS and related teams. You will develop and monitor metrics, manage travel for new hires, and support communications across sales channels.

The ideal candidate holds a business administration degree with 2–3 years in insurance operations, and is proficient in MS Word, Excel and PowerPoint, with strong organizational and communication skills.

Qualifications

• Bachelor’s degree in Business Administration.
• 2–3 years of experience in insurance operations.
• Excellent interpersonal and communication skills.
• Knowledgeable with Windows-based applications such as Word, Excel, PowerPoint.
• Ability to multitask, stay organized and detail-oriented.

Responsibilities

• Coordinate and liaise between CS and other departments for reporting and administration.
• Develop, analyze and monitor reports such as CSS Productivity Metrics and leads tracker.
• Handle travel arrangements for new hires, office supplies, and fixed assets.
• Develop and cascade communications to Sales and manage CS channel heads.

Skills

MS Word

MS Excel

PowerPoint

Interpersonal skills

Education

Bachelor’s degree in Business Administration

Tools

MS Word

MS Excel

PowerPoint

Job description

Create connections that move people and business forward.

At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.

Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.

About the Role

Mainly responsible & accountable for all reporting & administration requirements of the whole department, in charge of coordinating and liaising between all other needed departments within BPI Philam and PAL CS, if any

Roles and Responsibilities:

Ensure best practice systems and procedures for the recording and handling of the following:

• Business Administration:
  
  
  
  • Develop, analyze and monitor the following reports:
    
    
    
    • CSS Productivity Metrics
    
    
    • Leads generation activities/ leads tracker
    
    
    • Franchising
    
    
    • Pipeline/forecast/ for monthly collections and postings
    
    
    • Sends calendar invites for CS activities/ engagements
    
    
    • Assists in events, forums
    
    
    • Others
    
    
    
    
  
  
  • Handles New Hires travel & hotel accommodations
  
  
  • Office supplies management and fixed assets accountability
  
  
  • Administration of courier service
  
  
  • Develop and cascade communications to Sales
  
  
  • Handles production validation & contentions
  
  
  • Handles admin function for CS channel heads
  
  
  • undefined
  
  
  • Develop a reporting system that will monitor all queries & tracking of tasks assigned to him / her
  
  
  • Liaise with different departments for smooth delivery of all requirements & support
  
  
  • Performs other responsibilities and duties periodlly assigned by supervisor in order to meet operational and/or other requirements
  
  
  
  

Minimum Job Requirements:

• Bachelor’s degree holder, preferably in Business Administration


• Preferably with at least 2-3 years of experience in insurance operations


• Excellent interpersonal and communication skills


• Knowledgeable with Windows based applications such as MS Word, Excel, PowerPoint


• Skills in: multi-tasking, organization, prioritization, detail orientation


• Ability to: work with a high sense of integrity and sense of urgency

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.