Corporate Solutions Support Coordinator

AIA; Philippines; On-site; PHP 480,000 - 720,000; Full time

Job summary

AIA Philippines is seeking a detail-oriented Administrator to manage reporting and administrative needs for the department, coordinating with BPI Philam and PAL CS as needed.

The role focuses on developing and monitoring reports, handling events and travel arrangements for new hires, and ensuring efficient office operations while maintaining high integrity and urgency in tasks.

Qualifications

• Bachelor’s degree in Business Administration.
• 2–3 years of experience in insurance operations.
• Excellent interpersonal and communication skills.
• Knowledgeable with Windows-based applications such as MS Word, Excel, PowerPoint.
• Skills in multitasking, organization, prioritization, and detail orientation.
• Ability to work with integrity and a sense of urgency.

Responsibilities

• Ensure best practice systems and procedures for recording and handling operations data and reports.
• Develop, analyze and monitor reports such as CSS Productivity Metrics and leads tracker.
• Coordinate with departments within BPI Philam and PAL CS for smooth delivery of requirements.
• Assist in events, forums, and travel arrangements for new hires.
• Manage office supplies, fixed assets, and courier administration.
• Cascade communications to Sales and support CS channel heads.

Skills

Interpersonal communication

Multitasking

Organization

Prioritization

Detail orientation

Education

Bachelor’s degree in Business Administration

Tools

MS Word

MS Excel

PowerPoint

Job description

Create connections that move people and business forward. At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities. Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.

About the Role Mainly responsible & accountable for all reporting & administration requirements of the whole department, in charge of coordinating and liaising between all other needed departments within BPI Philam and PAL CS, if any

Roles and Responsibilities:

• Ensure best practice systems and procedures for the recording and handling of the following:
• Business Administration: Develop, analyze and monitor the following reports:
• CSS Productivity Metrics
• Leads generation activities/ leads tracker
• Franchising Pipeline/forecast/ for monthly collections and postings
• Sends calendar invites for CS activities/ engagements
• Assists in events, forums
• Others
• Handles New Hires travel & hotel accommodations
• Office supplies management and fixed assets accountability
• Administration of courier service
• Develop and cascade communications to Sales
• Handles production validation & contentions
• Handles admin function for CS channel heads undefined
• Develop a reporting system that will monitor all queries & tracking of tasks assigned to him / her
• Liaise with different departments for smooth delivery of all requirements & support
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements

Minimum Job Requirements:

• Bachelor’s degree holder, preferably in Business Administration
• Preferably with at least 2-3 years of experience in insurance operations
• Excellent interpersonal and communication skills
• Knowledgeable with Windows based applications such as MS Word, Excel, PowerPoint
• Skills in: multi-tasking, organization, prioritization, detail orientation
• Ability to: work with a high sense of integrity and sense of urgency

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

"Better" starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what “better” looks like.

View our AIA LinkedIn page Bring your difference to AIA