Shop Advisor

Private Advertiser; Philippines; On-site; PHP 200,000 - 300,000; Full time

Job summary

Private Advertiser in the Philippines seeks an experienced Service Advisor to greet customers, assess vehicle service concerns, and explain repairs and costs. You will prepare job orders, coordinate with mechanics, and keep customers updated on progress.

The role emphasizes accurate documentation, progress monitoring, and ensuring customer satisfaction through follow-ups. A background in automotive service with strong communication skills is essential.

Qualifications

• Experience: At least 3-5 years of experience as a Service Advisor, Shop Advisor, or similar automotive position.

Responsibilities

• Receive customers and assess their vehicle service concerns.
• Explain recommended repairs, services, and estimated costs.
• Prepare job orders and service documentation.
• Coordinate with mechanics and technicians.
• Monitor repair/service progress.
• Update customers regarding vehicle status.
• Conduct service follow-ups and ensure customer satisfaction.

Job description

Daily Job Responsibilities:

• Receive customers and assess their vehicle service concerns.

• Explain recommended repairs, services, and estimated costs.

• Prepare job orders and service documentation.

• Coordinate with mechanics and technicians.

• Monitor repair/service progress.

• Update customers regarding vehicle status.

• Conduct service follow-ups and ensure customer satisfaction.

Experience:

At least 3-5 years of experience as a Service Advisor, Shop Advisor, or similar automotive position.