Automotive Service Advisor

Cruven Suspension Specialist; Cavite City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading automotive service provider in Cavite City is seeking an experienced Automotive Service Advisor to assist customers in diagnosing vehicle issues and recommending services. The ideal candidate will have excellent communication and problem-solving skills, with the ability to manage multiple tasks. This role involves coordinating with technicians and following up with customers in a fast-paced automotive shop environment.

Qualifications

• Ability to manage multiple tasks while providing excellent customer service.
• May involve working in a fast-paced automotive shop environment.

Responsibilities

• Assist customers in diagnosing vehicle issues and recommend services.
• Provide estimates for repairs and maintain transparent communication.
• Coordinate with technicians to manage service workflow efficiently.
• Follow up with customers on service appointments and maintain relationships.
• Handle customer inquiries and resolve service-related issues.

Skills

Excellent communication skills

Problem-solving abilities

Customer-focused mindset

Knowledge of automotive systems

Job description

Responsibilities

• Assist customers in diagnosing vehicle issues and recommend appropriate services
• Provide estimates for repairs and ensure transparent communication with customers
• Coordinate with technicians to manage service workflow efficiently
• Follow up with customers on their service appointments and maintain relationship
• Handle customer inquiries and resolve any service-related issues

Requirements

• Job Title: Automotive Service Advisor
• Job Function: Automotive Consultant
• Responsibilities and Duties: Ability to manage multiple tasks while providing excellent customer service
• Working Conditions: May involve working in a fast-paced automotive shop environment
• Qualities and Traits: Excellent communication and interpersonal skills, detail-oriented
• Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset
• Qualities and Traits: Knowledge of automotive systems and repair processes