Service Advisor

Advance Marketing; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading automotive service company in Quezon City is seeking a Receptionist to manage transactions and assist customers. Candidates should have previous experience in similar roles, strong multitasking abilities, and excellent communication skills. The ideal candidate has at least a college-level education and is computer literate. This role is essential in maintaining excellent customer service and handling client inquiries effectively.

Qualifications

• Proven work experience as a Receptionist or similar role in the automotive industry.
• Strong customer service skills required.
• Able to handle multiple phone lines.

Responsibilities

• Process cash and credit card transactions and issue receipts.
• Manage a multi-line phone system and assist clients.
• Address client needs and handle complaints.

Skills

Excellent communication abilities

Multitasking

Customer service attitude

Computer literacy

Education

At least College Level

Job description

Duties and Responsibilities

• Processing transactions (cash and credit cards) and issuing receipts
• Capable of multitasking and managing a multiple-line phone system
• Assist clients, answer clients’ phone calls, needs, queries and handle complaints.

Qualifications

• Proven work experience as a Receptionist, Front Desk Representative or similar role in the AUTOMOTIVE INDUSTRY (Auto Service Repair, Lubricants, Tires, Car Batteries, Auto Parts)
• At least College Level
• Excellent communication abilities (verbal, phone, and email) with a customer service attitude.
• Computer Literate