Automotive Service Advisor

Fastlane Fairview; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local automotive service provider in Quezon City is seeking candidates with strong automotive knowledge and customer service skills. Ideal candidates should have 1–3 years of experience in related roles and be able to multitask in a fast-paced environment. This position emphasizes strong communication skills and the ability to handle customer complaints effectively.

Qualifications

• 1–3 years of experience in a customer service or automotive-related role.
• Ability to explain technical concepts in simple terms.
• Strong organizational skills in a fast-paced environment.

Skills

Automotive systems knowledge

Customer service skills

Strong interpersonal skills

Ability to handle complaints

Time management

Job description

Automotive Knowledge

• Basic understanding of automotive systems, repairs, and maintenance schedules
• Ability to explain technical concepts in simple terms to customers

Customer Service Skills

• Strong interpersonal and communication skills
• Ability to handle complaints, upsell services, and maintain a professional demeanor

Organizational Skills

• Ability to multitask in a fast-paced environment
• Strong time management and attention to detail

Experience

• 1–3 years of experience in a customer service or automotive-related role
• Prior experience as a service advisor, service writer, or similar position is highly desirable