Shift Manager: Peak-Hour Leader & Guest Experience

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.); Pasay; On-site; PHP 312,000 - 469,000; Full time

Job summary

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.) is seeking a Shift Manager to lead opening, floor operations, and closing procedures, ensuring a high standard of service and guest satisfaction across the store.

You will drive QSCH adherence, supervise the team, and engage guests with a memorable dining experience while implementing local marketing programs to boost guest visits and loyalty.

Qualifications

• Bachelor's degree in relevant field (F&B/ Hospitality/ Management).
• Experience as Shift Manager or Store Supervisor in food & beverage.
• Experience in various restaurant operations facets.

Responsibilities

• Manage opening/mid shift procedures and ensure QSCH readiness.
• Lead floor operations to deliver excellent guest service during peak hours.
• Maintain cleanliness and organization of dining, kitchen and prep areas, and equipment.
• Resolve guest concerns promptly and professionally.
• Oversee closing procedures and ensure smooth setup for next day.

Education

Bachelor's degree

Food & Beverage Management

Hospitality/Hotel Management

Job description

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.) is seeking a Shift Manager to lead opening, floor operations, and closing procedures, ensuring a high standard of service and guest satisfaction across the store.

You will drive QSCH adherence, supervise the team, and engage guests with a memorable dining experience while implementing local marketing programs to boost guest visits and loyalty.