Shift Manager - Hospitality Operations & Team Lead

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.); Antipolo; On-site; PHP 201,000 - 312,000; Full time

Job summary

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.) is seeking a Shift Manager to lead daily restaurant operations in Antipolo. You will manage opening and closing procedures, ensure QSCH standards, supervise the floor during peak hours, and maintain cleanliness and equipment readiness.

Your role includes resolving guest concerns and driving positive guest experiences. The ideal candidate has a background in F&B management, strong people leadership, and a proven track record in restaurant

Qualifications

• Bachelor's degree in F&B/ Hospitality or related field.
• Prior experience as Shift Manager or Store Supervisor in food & beverage.
• Experience managing restaurant operations and guest service.

Responsibilities

• Oversee opening/closing shift procedures and ensure QSCH standards.
• Lead floor operations to deliver prompt, friendly service during peak hours.
• Maintain cleanliness, organization, and equipment readiness across the store.
• Resolve guest concerns promptly and professionally.
• Engage guests to create memorable dining experiences and drive loyalty.

Skills

People management

Customer service

Restaurant operations

Leadership

Education

Bachelor's degree in F&B/ Hospitality

Tools

POS systems

Cash handling

Job description

Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.) is seeking a Shift Manager to lead daily restaurant operations in Antipolo. You will manage opening and closing procedures, ensure QSCH standards, supervise the floor during peak hours, and maintain cleanliness and equipment readiness.

Your role includes resolving guest concerns and driving positive guest experiences. The ideal candidate has a background in F&B management, strong people leadership, and a proven track record in restaurant