Senior Merchant Growth Manager: Cebu & Davao

Coins.Ph; Manila; On-site; PHP 360,000 - 720,000; Full time

Job summary

Coins.ph, a pioneer in the Philippines fintech space, is seeking a Merchant Acquisition Manager to drive growth across Cebu and Davao and beyond.

You will identify, onboard, and manage merchants, negotiate MDRs and service terms, and collaborate with product, tech, and operations to ensure smooth onboarding and high merchant satisfaction. You will also monitor performance and expand the portfolio in a fast-growing payments company.

Qualifications

• Bachelor’s degree in Business or related field.
• 2–4 years of experience in merchant acquisition, business development, or account management, preferably in fintech, banking, payments, or e-commerce.
• Proven experience in closing deals and managing a high-volume portfolio.
• Excellent communication, presentation, and negotiation skills.
• Customer-focused mindset with a strong drive to exceed targets and KPIs.
• Self-starter with strong organizational and time management abilities.
• Ability to coordinate with international partners and stakeholders.
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback.
• Can speak and understand Mandarin Chinese is a plus.

Responsibilities

• Identify, approach, and onboard new merchants across Cebu and/or Davao to use our payment solutions.
• Build and maintain strong relationships with existing merchants to drive usage, retention, and satisfaction.
• Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
• Collaborate with internal teams to ensure seamless onboarding and integration.
• Act as the main point of contact for merchant inquiries, support, and escalations.
• Monitor account and portfolio performance, track transaction volumes, and identify growth opportunities.
• Stay updated on industry trends, competitor activities, and customer needs in local payments/fintech.

Skills

Merchant acquisition

Business development

Account management

Fintech

Deal closing

Negotiation

Communication

Presentation

Cross-border coordination

Mandarin

Customer focus

Self-motivation

Education

Bachelor’s degree in Business or related field

Job description

Coins.ph, a pioneer in the Philippines fintech space, is seeking a Merchant Acquisition Manager to drive growth across Cebu and Davao and beyond.

You will identify, onboard, and manage merchants, negotiate MDRs and service terms, and collaborate with product, tech, and operations to ensure smooth onboarding and high merchant satisfaction. You will also monitor performance and expand the portfolio in a fast-growing payments company.