Senior Merchant Growth Lead – Visayas

Coins.ph; Carmen; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Coins.ph seeks a Senior Merchant Acquisition Lead to drive new merchant onboarding across Cebu, Bohol, and Eastern Visayas. You will own strategic deals, negotiate MDRs, and partner with product, tech, and operations to ensure smooth integrations.

Based in the Philippines and willing to travel, you will build a high-impact portfolio, mentor junior teammates, and push growth across payments and fintech services in a rapidly expanding regional footprint.

Qualifications

• Bachelor's degree in Business or a related field.
• 4–7 years of merchant acquisition, business development, or account management experience, preferably in fintech, banking, payments, or ecommerce.
• Proven experience closing high-value deals and managing a large, high-volume portfolio independently.
• Excellent communication, presentation, and negotiation skills, including senior merchant stakeholders.
• Customer-focused mindset with a strong drive to exceed targets and KPIs.
• Highly self-directed with strong organizational and time management skills; autonomy across a wide regional territory.
• Ability to coordinate with international partners and stakeholders.
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback.
• Based in Bohol or Eastern Visayas, or willing to relocate; travel within the region.
• Prior mentoring or leadership of junior team members is a plus.

Responsibilities

• Identify, approach, and onboard new merchants across industries onto our payment services with a focus on high-volume accounts.
• Build and maintain relationships with existing merchants in Bohol and Eastern Visayas to drive usage and retention.
• Lead negotiations on MDRs, commercial terms, and service agreements for complex deals.
• Collaborate with product, tech, and operations to support onboarding and integration; flag gaps affecting the region.
• Serve as senior point of contact for merchant queries, support, and escalations.
• Own account and portfolio performance; monitor transaction volumes and KPIs; identify growth opportunities.
• Mentor and guide junior account managers or new hires in the region.
• Stay updated on industry trends and market insights to share with the team.
• Represent the company at merchant and industry events across Bohol and Eastern Visayas.

Skills

Merchant acquisition

Business development

Account management

Fintech payments

Negotiation skills

Education

Bachelor's degree in Business or related field

Tools

CRM systems

Job description

Coins.ph seeks a Senior Merchant Acquisition Lead to drive new merchant onboarding across Cebu, Bohol, and Eastern Visayas. You will own strategic deals, negotiate MDRs, and partner with product, tech, and operations to ensure smooth integrations.

Based in the Philippines and willing to travel, you will build a high-impact portfolio, mentor junior teammates, and push growth across payments and fintech services in a rapidly expanding regional footprint.