Senior Merchant Growth Manager – Visayas

Coins; Bohol; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

Coins in the Philippines is hiring a senior merchant acquisition professional to lead onboarding and growth across Bohol and Eastern Visayas. You will close large deals, manage a regional portfolio, and mentor junior teammates while coordinating with product, tech, and operations for smooth integrations.

The role requires 4–7 years in fintech/payments, excellent negotiation skills, and willingness to travel extensively within the region.

Qualifications

• Bachelor's degree in Business or a related field.
• 4–7 years of experience in merchant acquisition, business development, or account management, preferably in fintech, banking, payments, or e-commerce.
• Proven experience closing high-value deals and managing a large, high-volume portfolio independently.
• Excellent communication, presentation, and negotiation skills, including experience negotiating with senior merchant stakeholders.
• Customer-focused mindset with a strong drive to exceed targets and KPIs.
• Highly self-directed with strong organizational and time management skills; comfortable operating with significant autonomy across a wide regional territory.
• Ability to coordinate with international partners and stakeholders.
• Proven track record of consistently meeting or exceeding quotas and receiving positive customer feedback.
• Based in Bohol or Eastern Visayas, or willing to relocate; familiarity with the local merchant landscape is a plus.
• Willingness to travel extensively within Bohol and Eastern Visayas, including to less accessible areas.
• Prior experience mentoring or informally leading junior team members is a plus.

Responsibilities

• Identify, approach, and onboard new merchants across industries onto our payment services (POS terminals, QR, e-wallets).
• Build and maintain strong relationships with existing merchants in Bohol and Eastern Visayas to drive usage, retention, and satisfaction.
• Lead negotiations on MDRs, commercial terms, and service agreements, including high-value deals.
• Collaborate with product, tech, and operations to support onboarding and integration and flag gaps affecting the region.
• Serve as the senior point of contact for merchant queries, support, and escalations.
• Own account and portfolio performance for the region; monitor transaction volumes and KPIs, identify growth opportunities.
• Mentor and guide junior account managers or new hires in the region.
• Stay updated on industry trends and share market insights with the team.
• Represent the company at merchant and industry events across Bohol and Eastern Visayas.

Education

Bachelor's degree in Business or a related field

Job description

Coins in the Philippines is hiring a senior merchant acquisition professional to lead onboarding and growth across Bohol and Eastern Visayas. You will close large deals, manage a regional portfolio, and mentor junior teammates while coordinating with product, tech, and operations for smooth integrations.

The role requires 4–7 years in fintech/payments, excellent negotiation skills, and willingness to travel extensively within the region.