Senior Learning Delivery Lead (Hybrid Training)

Cardinal Health International Philippines Inc.; Pateros; Hybrid; PHP 600,000 - 800,000; Full time

Job summary

Cardinal Health International Philippines Inc. is seeking a Learning Delivery professional to design and deliver onboarding and ongoing training across multiple geographies and business segments.

The role covers instructor-led and virtual sessions, course evaluations, and coordinating training schedules to meet business objectives. The ideal candidate has 2+ years in customer service or call center industries, strong facilitation and communication skills, and experience with MS Office for

Qualifications

• Bachelor’s degree in related field, preferred.
• 2+ years of relevant experience in customer service or call center industries is required.
• Experience in the healthcare, medical, or pharmaceutical business segment is an advantage.
• Experience in facilitating training in both virtual and in-person settings.
• Strong communication, engagement, and facilitation skills.
• Knowledge of using Microsoft Office applications to create and display reports and dashboards.
• Willing to work on hybrid set-up and during US business hours.
• Internal candidates are required to have worked in a B4, P1 and P2 role for at least one year before being considered for this position.

Responsibilities

• Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks.
• Works on projects of moderate scope and complexity.
• Identifies possible solutions to a variety of technical problems and takes actions to resolve.
• Applies judgment within defined parameters.
• Receives general guidance may receive more detailed instruction on new projects.
• Work reviewed for sound reasoning and accuracy.

Skills

Adult learning

Facilitation

Presentation tools

Microsoft Office

Dashboards & reports

Education

Bachelor’s degree

Tools

MS Office

Job description

Cardinal Health International Philippines Inc. is seeking a Learning Delivery professional to design and deliver onboarding and ongoing training across multiple geographies and business segments.

The role covers instructor-led and virtual sessions, course evaluations, and coordinating training schedules to meet business objectives. The ideal candidate has 2+ years in customer service or call center industries, strong facilitation and communication skills, and experience with MS Office for