Senior Specialist, Learning Development & Delivery

Cardinal Health; Taguig; Hybride; PHP 450 000 - 750 000; Plein temps

Résumé du poste

Cardinal Health is seeking a Learning Development and Delivery professional to lead instructor-led and virtual training across geographies, ensuring courses align with business goals. You will coordinate schedules, evaluate courses, and collaborate with IDD to improve content and delivery.

Ideal candidates bring strong facilitation, communication, and MS Office skills, with experience in healthcare or pharma. Hybrid work and US business hours are expected.

Qualifications

• Bachelor’s degree in related field, preferred.
• 2+ years of relevant experience in customer service or call center industries is required.
• Experience in healthcare, medical, or pharmaceutical business segment is an advantage
• Experience in facilitating training in both virtual and in-person settings
• Strong communication, engagement, and facilitation skills
• Knowledge of using Microsoft Office applications to create and display reports and dashboards
• Willing to work on hybrid set-up and during US business hours
• Internal candidates are required to have worked in a B4, P1 and P2 role for at least one year before being considered for this position.

Responsabilités

• Deliver learning to multiple geographies and business segments (onsite and virtual).
• Coordinate training schedules and administer processes.
• Evaluate courses to align with business objectives and learning needs.
• Provide feedback on course design to the IDD team and to participants.
• Demonstrate knowledge of presentation/facilitation tools and classroom techniques.

Connaissances

communication skills

facilitation

training delivery

presentation tools

MS Office & dashboards

Formation

Bachelor’s degree in related field

Outils

Microsoft Office

Description du poste

What Learning Development and Delivery contributes to Cardinal Health Learning Delivery is responsible for delivering learning to multiple geographies and/or business segments, including new hire onboarding and continuous learning experiences. This includes instructor-led and virtual instructor-led training, evaluating courses, administering processes, coordinating training schedules, and conducting course evaluations to align business objectives with learning needs and strategies. Demonstrates expertise in adult learning theories and best practices Collaborates with business leaders and learning business partners to identify development needs and offers solutions Demonstrates knowledge and effective use of presentation/facilitation tools, techniques, materials, etc. Possesses knowledge of and experience in using training system technologies and classroom tools Efficiently applies classroom management/facilitation techniques to various classroom situations Provides feedback on course design and content to Instructional Design & Development (IDD) team Provides feedback to class participants and business leaders.

Qualifications

• Bachelor’s degree in related field, preferred
• 2+ years of relevant experience in customer service or call center industries is required.
• Experience in the healthcare, medical, or pharmaceutical business segment is an advantage
• Experience in facilitating training in both virtual and in-person settings
• Strong communication, engagement, and facilitation skills
• Knowledge of using Microsoft Office applications to create and display reports and dashboards
• Willing to work on hybrid set-up and during US business hours
• Internal candidates are required to have worked in a B4, P1 and P2 role for at least one year before being considered for this position.

What is expected of you and others at this level

• Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes actions to resolve
• Applies judgment within defined parameters
• Receives general guidance may receive more detailed instruction on new projects
• Work reviewed for sound reasoning and accuracy

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.