Sales Team Manager - Remote Leadership

IHG; Philippines; Hybrid; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Work-from-home allowance

Sales incentive program

Employee hotel discount

Job summary

IHG Hotels & Resorts is seeking a Sales Team Manager to lead a reservations and sales team, coaching colleagues to sell with confidence and integrity. You will use performance insights to improve conversion, revenue, loyalty, and guest experience while shaping daily execution.

You will drive accountability, manage day-to-day operations, and collaborate with multiple stakeholders to balance service quality with commercial results, including flexible work arrangements.

Qualifications

• 5–8 years in sales, reservations, or a contact center with a track record of meeting or exceeding targets.
• 2+ years in a formal people-leadership role with coaching experience.
• Strong data literacy and ability to use Excel, dashboards, and reporting tools.

Responsibilities

• Lead the team to deliver sales, conversion, revenue, partner, loyalty, and enrollment targets while maintaining service quality.
• Turn campaigns and priorities into daily actions via huddles, call plans, coaching, and follow-through.
• Use performance data to identify barriers, strengthen the sales pipeline, and build improvement plans.

Skills

People leadership

Sales coaching

Data literacy

CRM & dashboards

Stakeholder management

Communication

Hybrid work

Education

Bachelor’s degree

Tools

Excel

CRM systems

Job description

IHG Hotels & Resorts is seeking a Sales Team Manager to lead a reservations and sales team, coaching colleagues to sell with confidence and integrity. You will use performance insights to improve conversion, revenue, loyalty, and guest experience while shaping daily execution.

You will drive accountability, manage day-to-day operations, and collaborate with multiple stakeholders to balance service quality with commercial results, including flexible work arrangements.