Remote Sales Team Manager – Hospitality Growth

2 - CRO Manila; Makati; Remote; PHP 800,000 - 1,200,000; Full time

Benefits offered by this job

Retirement Plan

Employee Hotel Discount

Recharge Days

Work-from-Home arrangement

Volunteer Days

Job summary

IHG Hotels & Resorts in the Philippines seeks a Sales Team Manager to lead a reservations and sales team, coach on consultative selling, and translate campaigns into daily actions. You’ll use performance data to drive conversion, revenue, loyalty, and guest experience while building future sales talent.

The role offers a work-from-home arrangement within approved locations and opportunities for leadership growth in a global hospitality group.

Qualifications

• 5–8 years in sales, reservations, or contact center with measurable targets.
• 2+ years in formal people leadership with coaching experience.
• Strong data literacy to diagnose performance and guide actions.

Responsibilities

• Lead a reservations and sales team to meet targets for sales, conversion, revenue, and loyalty.
• Turn campaigns into daily actions via huddles, coaching, and plans.
• Use performance data to identify barriers and strengthen the sales pipeline.
• Coach consultative selling skills and monitor progress with side-by-side support.
• Create accountability for results and customer-focused behaviors.
• Partner with Ops, HR, Training, Talent Acquisition, and others to improve outcomes.

Skills

Sales leadership

Coaching

Data-driven

Excel

Dashboards

CRM

Stakeholder management

Education

Bachelor’s degree preferred

Tools

CRM

Excel

Dashboard tools

Job description

IHG Hotels & Resorts in the Philippines seeks a Sales Team Manager to lead a reservations and sales team, coach on consultative selling, and translate campaigns into daily actions. You’ll use performance data to drive conversion, revenue, loyalty, and guest experience while building future sales talent.

The role offers a work-from-home arrangement within approved locations and opportunities for leadership growth in a global hospitality group.