Sales Operations Lead (Hybrid) - Global Growth & Flex Hours

Franke Group; Calamba; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

HMO coverage

Life and accident insurance

Rice subsidy

Annual leave entitlement

Flexible work arrangements

Career development

Job summary

Franke Group in the Philippines is seeking a highly organized Sales Operations Supervisor to lead end-to-end sales operations for the Calamba, Laguna business. You will coordinate between customers, sales teams, manufacturing, purchasing, warehouse, and logistics to ensure accurate orders and timely fulfillment.

Key responsibilities include supporting sales forecasting and S&OP activities, preparing reports and dashboards, monitoring deliveries and customer concerns, and driving continuous

Qualifications

• Bachelor's degree in Business, Engineering, Supply Chain, or related field.
• At least 5 years of experience in Sales Operations, Order Management, Customer Service, or Supply Chain.
• Strong analytical, problem-solving, and organizational skills.
• Proficient in Microsoft Excel and ERP systems.
• Excellent communication and stakeholder management skills.
• Manufacturing or multinational company experience is an advantage.
• Willing to work onsite in Calamba, Laguna.

Responsibilities

• Manage customer orders and ensure timely fulfillment.
• Coordinate with Sales, Production, Purchasing, Warehouse, and Logistics teams to ensure seamless order execution.
• Support sales forecasting and Sales & Operations Planning (S&OP) activities.
• Monitor deliveries, customer concerns, and operational performance.
• Prepare sales reports, dashboards, and business analyses.
• Drive continuous improvement initiatives in sales operations and customer service.
• Support payment follow-ups, invoice processing, and order-related documentation.
• Collaborate with regional and local stakeholders to ensure customer satisfaction and operational efficiency.

Skills

Analytical

Problem-solving

Organizational

Communication

Stakeholder management

Education

Bachelor's degree in Business, Engineering, or Supply Chain

Tools

Microsoft Excel

ERP systems

Job description

Franke Group in the Philippines is seeking a highly organized Sales Operations Supervisor to lead end-to-end sales operations for the Calamba, Laguna business. You will coordinate between customers, sales teams, manufacturing, purchasing, warehouse, and logistics to ensure accurate orders and timely fulfillment.

Key responsibilities include supporting sales forecasting and S&OP activities, preparing reports and dashboards, monitoring deliveries and customer concerns, and driving continuous