To identify and acquire new customers, develop and maintain relationships with existing customers, and drive sales growth within the assigned territory. Conduct frequent field visits and customer meetings; generate leads, manage accounts, and coordinate with internal teams to ensure customer satisfaction and meet sales targets.
Responsibilities
Sales Development
- Identify, acquire, and develop new customers within assigned market segments.
- Cultivate and strengthen relationships with existing customers to maximize sales opportunities.
- Generate and qualify sales leads through prospecting, networking, referrals, and field activities.
- Process incoming inquiries and proactively generate outbound sales opportunities.
- Build and maintain a target account list to support business growth.
Customer Relationship Management
- Conduct regular customer visits and appointments to understand customer needs and promote company products and services.
- Coordinate with internal teams to propose suitable solutions and enhance customer satisfaction.
- Maintain accurate and updated customer and target account information in the CRM system.
- Provide timely follow-up on customer inquiries, quotations, and sales opportunities.
Sales Administration
- Prepare and submit quotations, proposals, and other sales documentation.
- Produce visit reports and sales activity reports as required.
- Manage assigned sales activities and ensure compliance with company sales processes and procedures.
- Adhere to the Sales Handbook and company policies within the scope of responsibility.
Account Support
- Assist in following up on overdue customer payments and support collection activities when necessary.
- Handle customer complaints and coordinate with Customer Service, Operations, and Branch Management to ensure effective resolution.
- Gather market intelligence and customer feedback to help adapt products, services, and sales strategies in collaboration with the Branch Manager/Head of Department
Others
- Perform any other Sales duties assigned by the manage
Qualifications
- 2-5 years' quota carrying sales experience
- Experience and working knowledge of CRM systems
- Demonstrable track record of over-achieving quota
- Strong written and verbal communication skills