Sales Executive

Ideal Home Design International Inc.; Quezon City; On-site; PHP 335,000 - 558,000; Full time

Job summary

A leading design firm located in Quezon City is seeking an individual to assist clients and manage various requests. The position involves understanding customer needs, recommending appropriate products, and maintaining strong client relationships. Successful candidates will showcase exceptional communication skills, technical knowledge, and a proactive approach to resolving issues. Opportunities for ongoing professional development will be provided to ensure that team members remain updated on industry trends and best practices.

Qualifications

• Proven ability to build and maintain strong client relationships.
• Strong technical knowledge to recommend appropriate products.
• Effective in resolving customer complaints promptly.

Responsibilities

• Assist walk-in clients and handle various requests promptly.
• Understand customer needs and recommend suitable products.
• Coordinate with the project team for timely management.
• Coordinate with the Project Team and other departments to ensure timely project management.
• Update the project team tracker daily to set priority for designers' reference.
• Resolve customer complaints quickly and effectively.
• Build and maintain strong, long-lasting client relationships.
• Gather feedback from clients to support the company's improvement plans.
• Sell products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintain relationships by providing support, information, and guidance; researching and identifying new opportunities.
• Identify product improvements or new products by staying current on trends, market, activities, and competitors.
• Prepare reports by collecting, analyzing, and summarizing information.
• Maintain professional and technical knowledge by attending workshops; reviewing publications; networking.
• Contribute to team effort by accomplishing related results as needed.

Skills

Customer relationship management

Technical knowledge in product recommendation

Problem-solving

Effective communication

Job description

• Assist walk-in clients and attend to various requests promptly, + maintain and acquire new clients/accounts.
• Understand customer needs by recommending the right product suited to their requirements.
• Equipped with technical knowledge to be able to guide clients and make suitable recommendations based on their requirements.
• Coordinate with your own Project Team and other departments to ensure proper and timely project management.
• Update the project team tracker daily to set priority for designers' reference.
• Resolve customer complaints quickly and effectively.
• Build and maintain strong and long-lasting client relationships.
• Gather feedback from clients to provide support to the company's improvement plans.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on trends, market, activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state‑of‑the‑art practices; and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.