Sales Consultant

Wuling Automobile Philippines Corp.; Quezon City; On-site; PHP 279,000 - 502,000; Full time

Job summary

Wuling Automobile Philippines Corp. is seeking an experienced Automotive Sales Specialist to welcome customers, assess needs, and guide them through vehicle selection, financing options, and documentation. You will demonstrate vehicles, prepare quotations, and negotiate within policy to close sales.

You will build relationships, maintain product knowledge, and participate in showroom promotions, events, and lead generation activities to meet monthly targets.

Qualifications

• College graduate, preferably in Business Administration, Marketing, Management, or a related field.
• At least 2 years of automotive sales experience required.
• Proven experience in achieving sales targets is an advantage.
• Strong communication, presentation, negotiation, and customer service skills.
• Knowledge of automotive products and dealership sales processes.
• Customer-oriented, proactive, and results-driven.
• Willing to work on weekends and holidays as required by dealership operations.
• Willing to conduct fieldwork, test drives, events, and other sales activities.
• With a valid driver's license is an advantage.

Responsibilities

• Welcome and assist walk-in customers and respond to inquiries from online platforms, phone calls, referrals, and other sources.
• Identify customer needs, preferences, and budget to recommend suitable vehicle models.
• Present vehicle features, specifications, benefits, pricing, promotions, and available financing options.
• Conduct vehicle demonstrations and test drives in accordance with company procedures.
• Prepare quotations, sales proposals, and other required sales documents.
• Negotiate professionally with customers within approved company pricing and policies.
• Follow up regularly with prospective customers to convert leads into sales.
• Maintain a strong pipeline of prospective customers and achieve assigned monthly sales targets.
• Assist customers with financing applications, reservation, purchase requirements, and vehicle release documentation.
• Coordinate with Finance & Insurance, Sales Administration, Cashier, and other departments to ensure smooth processing of sales transactions.
• Ensure all customer information and sales documents are complete, accurate, and properly submitted.
• Monitor the status of customer transactions from inquiry through vehicle release.
• Build and maintain positive relationships with customers before, during, and after the sale.
• Provide timely updates regarding vehicle availability, financing status, requirements, and release schedules.
• Conduct post-sale follow-ups to ensure customer satisfaction.
• Generate referrals and repeat business through good customer relationships and service.
• Maintain updated knowledge of assigned vehicle models, specifications, features, pricing, promotions, financing programs, and competitors.
• Attend product training, sales meetings, and dealership activities.
• Keep updated on market trends and customer preferences.
• Participate in showroom activities, mall displays, test-drive events, auto shows, and other sales promotions.
• Assist in lead generation through social media, networking, referrals, and other approved channels.
• Maintain proper showroom presentation and ensure assigned vehicles are clean and ready for customer viewing.
• Comply with dealership standards, sales procedures, and company policies.

Skills

Sales and negotiation skills

Customer relationship management

Product presentation

Communication and interpersonal skills

Lead generation and follow-up

Problem-solving and decision-making

Time management and organization

Target-oriented mindset

Professionalism and integrity

Basic computer and CRM skills

Education

College degree in Business/Marketing/Management or related field

Job description

• KEY RESPONSIBILITIES

  1. Sales & Customer Acquisition

  • Welcome and assist walk-in customers and respond to inquiries from online platforms, phone calls, referrals, and other sources.

  • Identify customer needs, preferences, and budget to recommend suitable vehicle models.

  • Present vehicle features, specifications, benefits, pricing, promotions, and available financing options.

  • Conduct vehicle demonstrations and test drives in accordance with company procedures.

  • Prepare quotations, sales proposals, and other required sales documents.

  • Negotiate professionally with customers within approved company pricing and policies.

  • Follow up regularly with prospective customers to convert leads into sales.

  • Maintain a strong pipeline of prospective customers and achieve assigned monthly sales targets.

  2. Sales Process & Documentation

  • Assist customers with financing applications, reservation, purchase requirements, and vehicle release documentation.

  • Coordinate with Finance & Insurance, Sales Administration, Cashier, and other departments to ensure smooth processing of sales transactions.

  • Ensure all customer information and sales documents are complete, accurate, and properly submitted.

  • Monitor the status of customer transactions from inquiry through vehicle release.

  3. Customer Relationship Management

  • Build and maintain positive relationships with customers before, during, and after the sale.

  • Provide timely updates regarding vehicle availability, financing status, requirements, and release schedules.

  • Conduct post-sale follow-ups to ensure customer satisfaction.

  • Generate referrals and repeat business through good customer relationships and service.

  4. Product & Market Knowledge

  • Maintain updated knowledge of assigned vehicle models, specifications, features, pricing, promotions, financing programs, and competitors.

  • Attend product training, sales meetings, and dealership activities.

  • Keep updated on market trends and customer preferences.

  5. Dealership & Marketing Activities

  • Participate in showroom activities, mall displays, test-drive events, auto shows, and other sales promotions.

  • Assist in lead generation through social media, networking, referrals, and other approved channels.

  • Maintain proper showroom presentation and ensure assigned vehicles are clean and ready for customer viewing.

  • Comply with dealership standards, sales procedures, and company policies.

  6. Reporting & Compliance

  • Submit daily, weekly, and monthly sales reports and updates as required.

  • Maintain accurate records of leads, customer follow-ups, quotations, reservations, and sales transactions.

  • Comply with company policies, sales procedures, customer data privacy requirements, and ethical sales practices.

  QUALIFICATIONS

  • College graduate, preferably in Business Administration, Marketing, Management, or a related field.

  • At least 2 years of automotive sales experience required.

  • Proven experience in achieving sales targets is an advantage.

  • Strong communication, presentation, negotiation, and customer service skills.

  • Knowledge of automotive products and dealership sales processes.

  • Customer-oriented, proactive, and results-driven.

  • Willing to work on weekends and holidays as required by dealership operations.

  • Willing to conduct fieldwork, test drives, events, and other sales activities.

  • With a valid driver's license is an advantage.

  SKILLS & COMPETENCIES

  • Sales and negotiation skills

  • Customer relationship management

  • Product presentation

  • Communication and interpersonal skills

  • Lead generation and follow-up

  • Problem-solving and decision-making

  • Time management and organization

  • Target-oriented mindset

  • Professionalism and integrity

  • Basic computer and CRM skills

  KEY PERFORMANCE INDICATORS (KPIs)

  • Monthly vehicle sales achievement

  • Sales conversion rate

  • Number and quality of generated leads

  • Customer follow-up and response rate

  • Test-drive-to-sale conversion

  • Financing/application conversion

  • Customer satisfaction

  • Accuracy and completion of sales documentation

  • Compliance with dealership sales procedures