Group Retail Manager

Grand Canyon Multi-Holdings, Inc.; Zamboanga del Sur; On-site; PHP 400,000 - 700,000; Full time

Job summary

Grand Canyon Multi-Holdings, Inc. is seeking a sales operations lead to manage dealership sales and accessories for new vehicles. You’ll ensure monthly targets are met, supervise consultants, and optimize KPI-driven productivity.

You will drive digital marketing initiatives, manage leads and inventory aging, and prepare management reports. A Bachelor's degree and driver’s license are preferred, with strong customer service skills and cross-functional collaboration.

Qualifications

• Minimum 2 years sales experience in automotive retail, real estate, or insurance.
• Bachelor's degree in Business, Marketing, or related field.
• Basic leadership skills; can understand KPIs.
• Proficient with computer apps; Facebook marketing; basic remarketing.
• Able to write business letters/emails.
• Excellent customer service, interpersonal, and communication skills.
• Results oriented; must have a driver's license.

Responsibilities

• Oversee dealership sales operations to meet monthly targets.
• Oversee sales of accessories for brand-new vehicles.
• Maintain productivity: min 2 units/month per sales consultant; manage leads, appointments, test drives, credit apps, deposits, approvals.
• Oversee productivity per SC contracts; training and skill-building; driver license compliance.
• Oversee brand-building activities; monitor productivity; manage social media updates.
• Oversee digital marketing: leads from Facebook, 3rd party affiliates; remarketing.
• Create and maintain the dealership lead database and related activities.
• Oversee vehicle inventory care and aging (1-30 healthy, 31-60 fair, 61-90 critical, 91+ unacceptable).
• Submit general prospecting reports and VP-Operations wish lists; schedule closings/release; productivity sheets.
• Submit Mancom reports with reviews of sales/marketing activity and recommendations.

Skills

Sales experience

Leadership

KPIs understanding

Facebook marketing

Remarketing

Business letters/emails

Customer service

Driver's license

Education

Bachelor's degree in Business/Marketing/Communication

Job description

• Requires a minimum of 2 years previous sales experience(preferably automotive retail; real estate; Insurance)


• Bachelor's Degree in Business, Marketing, Communication, or a related field


• Has basic leadership skills; can understand Key Performance Indicators as indicated by the company


• Proficient with computer applications; use of Facebook Marketing; Basic understanding of remarketing


• Able to write business letters/emails


• Excellent customer service, interpersonal, and communication skills


• Results-Oriented; Must have a driver's license

Job Description

• Oversee the sales operation of the assigned dealership to produce monthly sales targets set by the company.


• Oversee the sales operation of accessories for brand-new vehicles.


• Maintenance of productivity of sales consultants to not be lower than 2 units per month or as required by the SC's level. (This includes a set of a production of the sales consultants including, but not limited to no. of leads generated per month; no. of appointment set; no. of test drive; no. of credit applications; no. of deposits; no. of approved credit application; availed and release of vehicles)


• Oversee and implement SC productivity as stated by each SC's contract outside sales achievements. (Training, Continuous Skill Building, Driver's license, etc.)


• Oversee Sales/Brand Building Activity while maximizing redundant fixed purchases, and schedules. Concurrently, monitor each activity's productivity(based on sales production). This shall include relevant social media updates and other communication to the general market.


• Oversee and implement digital marketing activities that include leads coming from Centralized Dealership Facebook Page; Leads from 3rd party Lead Gen affiliates; Remarketing(Monitoring and implementation);


• The creation, augmentation, and maintenance of the dealership lead database and the related activities to tap this market.


• Oversee the care and management of vehicle inventory including status, condition, use, and aging. Aging of inventory are set as 1-30 days(healthy), 31-60 days(fair), 61-90(critical), 91 days up(unacceptable).


• Submitting a general prospecting report to the VP-Operations shall include a wish list for orders, a schedule for closing/release, and a productivity sheet for sales consultants.


• The submission of a Management Committee (Mancom) report and presentation, which includes a review of the previous month's sales, sales/marketing activity, sales consultant's productivity, analysis of the current market(Segmentation based on profession, area, and product line), the recommendation for current month's activity.