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Wuling Automobile Philippines Corp. is seeking a detail-oriented Sales Support Associate to assist the dealership's sales team with documentation and coordination of vehicle sales.
The role involves handling documents, ensuring accuracy, and supporting financing and insurance processes. You will work closely with Sales Consultants and other departments to track reservations, releases, and timely reporting, while maintaining confidentiality and delivering excellent customer service in a
Prepare and organize sales-related documents, including Vehicle Sales Orders, quotations, customer information sheets, and other required forms.
Ensure all customer and vehicle documents are complete, accurate, and properly filed.
Monitor the status of sales transactions from reservation up to vehicle release.
Maintain organized physical and electronic records of sales transactions.
Coordinate with Sales Consultants regarding vehicle reservations, availability, releases, and customer requirements.
Monitor vehicle allocation and ensure sales orders are properly recorded.
Coordinate with PDI, Service, Finance, Accounting, and other departments for vehicle release requirements.
Assist in ensuring that all required documents and approvals are completed before vehicle release.
Assist Sales Consultants in gathering and checking customer requirements.
Coordinate with banks and financing institutions regarding loan applications and required documents.
Monitor the status of financing applications and provide updates to the Sales Team.
Assist in coordinating insurance documentation and other customer requirements.
Maintain accurate daily and monthly sales records.
Prepare sales reports, booking reports, release reports, and other reports requested by the Sales Manager.
Monitor pending transactions, reservations, cancellations, and vehicle releases.
Ensure sales data is updated accurately and on time.
Assist the Sales Manager and Sales Consultants with day-to-day administrative requirements.
Handle filing, encoding, photocopying, scanning, and other sales administration tasks.
Maintain confidentiality of customer and company information.
Coordinate internal communications related to sales transactions and dealership operations.
Strong administrative and organizational skills
Good attention to detail and accuracy
Good communication and customer service skills
Proficient in Microsoft Office, particularly Excel and Word
Ability to manage multiple transactions and deadlines
Knowledge of automotive dealership sales processes is an advantage
Ability to work effectively with Sales, Finance, Accounting, Service, and other departments
Trustworthy and able to handle confidential information
Team-oriented and customer-focused
College graduate, preferably in Business Administration, Marketing, Management, Accounting, or a related course.
At least 1-2 years of administrative or sales support experience, preferably in an automotive dealership.
Experience in vehicle sales documentation and financing coordination is an advantage.
Willing to work on weekends and holidays, depending on dealership operations.
Willing to work in a fast-paced showroom/dealership environment.