Sales Account Specialist

PFCC; Quezon City; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Professional Development

Job summary

PFCC in Quezon City is seeking a Dynamic and results-oriented Account Specialist to manage the full sales cycle, lead generation, account penetration, and collections. You will build relationships, understand client needs, and drive revenue growth while ensuring timely receivables.

The role focuses on on-site collaboration, managing aging accounts, and coordinating with finance to set credit terms and collect payments according to policy. 1-3 years of relevant experience required.

Qualifications

• On-site in Quezon City with 1–3 years of experience.
• Bachelor's degree or equivalent.
• Experience in debt collection or high-volume sales environments preferred.

Responsibilities

• Identify and research potential clients through online sources, referrals, cold calls, and networking.
• Qualify inbound leads and initiate contact with prospective clients.
• Conduct discovery calls to understand client needs, budgets, and timelines.
• Maintain accurate lead data in CRM and track outreach activities.
• Develop and present tailored pitches to key decision-makers.
• Navigate complex buying structures and connect with multiple stakeholders.
• Customize proposals and negotiate pricing and terms.
• Close opportunities and hand off to implementation or account teams.
• Account maintenance: serve as primary contact for existing clients and ensure satisfaction.
• Conduct quarterly business reviews with key accounts.
• Upsell and cross-sell additional products/services as needed.
• Monitor activity and resolve issues to minimize churn.
• Oversee aging of accounts and follow up on overdue invoices.
• Coordinate with finance to evaluate creditworthiness and set limits.
• Resolve billing discrepancies quickly to avoid delays in collection.
• Maintain records of collections and update on balances and risks.

Skills

Lead generation

Account penetration

Account maintenance

Sales collection

CRM management

Negotiation

Education

Bachelor's degree

Tools

CRM systems

Job description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Employee Recognition and Rewards

Commission, Performance Bonus

Professional Development

Professional Development

Dynamic and results-oriented Account Specialist. The ideal candidate will be responsible for the full sales cycle, with core responsibilities in Lead Generation, Account Penetration, Account Maintenance, and Sales Collection. You’ll be expected to build strong relationships, understand customer needs, and drive revenue growth while ensuring the timely recovery of receivables to maintain healthy company cash flow.

Key Responsibilities:

Identify and research potential clients through online sources, referrals, cold calls, and networking.

Qualify inbound leads from marketing campaigns and initiate contact with prospective clients.

Conduct initial discovery calls to understand client needs, budgets, and timelines.Maintain accurate lead data in CRM systems and track all outreach activities.

Develop and present tailored product/service pitches to key decision-makers.

Navigate complex buying structures to connect with multiple stakeholders in an account.

Customize proposals and negotiate pricing and contract terms.

Close sales opportunities and ensure a smooth handoff to implementation or account teams.

3. Account Maintenance

Serve as the primary point of contact for existing clients, ensuring ongoing satisfaction.

Conduct regular check-ins and quarterly business reviews (QBRs) with key accounts.

Upsell and cross-sell additional products/services based on evolving client needs.

Monitor account activity and usage to proactively resolve issues and minimize churn.

Take full ownership of the payment cycle by monitoring the aging of accounts for assigned clients.

Proactively help in following up on overdue invoices and ensure payments are collected within agreed credit terms.

Coordinate with the finance department to evaluate client creditworthiness and set appropriate credit limits.

Resolve billing discrepancies or payment issues quickly to avoid delays in collection.

Maintain accurate records of collections and provide regular updates on outstanding balances and potential bad debt risks.

Preferred Qualifications:

Experience selling in industries with high-volume collections (e.g., Distributorship, FMCG, HORECA).

Familiarity with account-based selling and debt recovery strategies.

Track record of meeting or exceeding sales quotas and collection targets.